We are seeking to appoint an exceptional Business Services Administrator – Payroll & HR to join our multi-academy trust (MAT) and support our Business Services team through the next phase of growth in Leeds, Bradford, Manchester and Liverpool.

Our mission is to challenge educational and social disadvantage in the North. As a school trust of 17 schools, we are committed to making a difference where it matters most through delivering exceptional education in our schools in Bradford, Leeds, Liverpool and Manchester, which include primaries, secondaries, all-throughs and a standalone sixth form.

The ideal candidate will:

  • Have experience of payroll and administration
  • Have a strong moral purpose and drive for improvement

Why choose Dixons Academies Trust?

  • We are values driven: our values of work hard, be nice, be good underpin everything we do
  • We have been challenging educational and social disadvantage for over 30 years
  • We are launching a bold flexible working policy to give our teachers more time back
  • We are ambitious for every child and highly inclusive
  • We are always in the top 5 nationally for progress at secondary
  • We prioritise the professional development and growth of all our staff; every member of Team Dixons receives regular coaching
  • We are committed to recruiting a diverse workforce and our staff work collaboratively to share resources and reduce workload
  • Hybrid working arrangements and free on-site parking
  • Local government benefits package including 31 days holiday (plus bank holidays) and defined benefit pension scheme
    Salary sacrifice schemes (Car leasing, lifestyle benefits and discounts)

We establish high-performing non-faith academies which maximise attainment, value diversity, develop character and build cultural capital. By the age of 18, we want every student to have the choice of university or a high-quality apprenticeship.

Visit our OpenSource platform to learn more about our approaches and culture.

Learn more

Full details of this role can be found in the job description and person specification.

Interviews will take place on 24 January 2025.

Please visit www.dixonsat.com or call us on 01274 085526 and speak to Angela Skinner, Business Support Administrator, HR, in order to discuss the role further.

We are committed to equality of opportunity, recruiting a diverse workforce, and creating an inclusive environment for everyone at Dixons. Therefore, we encourage applications from underrepresented communities and irrespective of age, disability, neurodivergent status, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex, or sexual orientation. We are happy to make reasonable adjustments wherever possible through the recruitment process should this be required.

An opportunity has arisen for a Permanant Band 3 Payroll Clerk

As a Payroll Clerk you will be responsible for contributing, along with other team members for providing a high quality, customer focused payroll service with the main job purpose of responding to and resolving routine queries from managers, employees, clients and third parties.

To actively contribute to the wider payroll and pensions team by working in collaboration and keeping sound and up to date knowledge of departmental practices.

The ability to work to deadlines and prioritise an ad-hoc workload is also key to this role. This is a full-time role working Monday to Friday

Closing Date14 January 24

Short listing WC 15 January 24

Interviews WC 29 January 24

 

Main duties of the job

  • Complete data input and control processes in ESR, including manual data entry because of query resolution and /or cover for wider team.
  • Where necessary, take corrective action on historic absence records to ensure appropriate treatment in human resources policy and accurate payment of occupational and statutory sick pay
  • Provide information to enable staff to plan personal finances by advising in writing, of dates when earnings will change due adjustments to occupational and statutory sick pay, maternity or paternity pay entitlement
  • Identify overpayment situations and initiate agreed overpayment and recovery processes, referring to colleagues for support where needed.
  • Communicate with customers politely and with empathy, especially when dealing with managers and members of staff in sensitive and emotive situations
  • Consistently demonstrate high standards of customer care, supported by proactive and positive communication
  • Record all queries, information and advice provided to support seamless continuity of customer service and the identification of trends for future improvement action
  • Develop and maintain a working knowledge of all statutory regulations relating to pay, pensions, tax and NI etc.
  • Develop and maintain a working knowledge of the ESR solution and links with modules outside core payroll (e.g. recruitment, OLM, self service, time and attendance, expenses)

 

About us

Everything we do is underpinned by our core values: –

We Care– We act with respect and empathy, and always value difference

We Listen– We understand people’s views and respond to their individual needs

We Deliver– We develop and provide excellent services and support our partners

 

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :

Increase mileage rates for > 3500

A wide range of health and wellbeing support packages

A range of internal and external development and learning opportunities

Plus many more.

We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities

 

Job description

Job responsibilities

  • Use customer interactions as opportunities to identify, suggest and implement changes to continuously improve efficiency and customer service, supporting the introduction of new procedures and business processes
  • Work independently within scope of own role being responsible for accuracy of work and referring to colleagues for further guidance where needed.
  • Maintain familiarity with key aspects of the work in each Payroll/Pensions team to support the provision of cover for absent colleagues when necessary
  • Other duties within the general scope of the post may be required from time to time. Changes will be discussed with the officer before implementation. The duties of the post and job description will be regularly reviewed through the agreed process

 

Person Specification

Qualifications

Essential

  • GCSE qualifications including Mathematics and English

Desirable

  • GCSE qualifications including Mathematics and English in Grades A-C

Experience

Essential

  • Familiarity with office environments. Familiarity with using Service Desk/Help Desk systems. Query resolution/Problem solving. Ability to work to strict deadlines.

Desirable

  • Relevant experience within an HR or Payroll or Customer Service environment. Prior experience using the ESR or other Oracle-based HR and Payroll Systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Payroll Officer, Full Time, 37.5 hour per week, Permanent, based at New Mill.

JOIN THE TEAM AND MAKE A DIFFERENCE

We are an award-winning shared payroll service who currently provide payroll services to all NHS organisations within Bradford. We are looking to recruit highly motivated people with a “can do” attitude, who are not fazed by hard work and have a commitment to providing excellent customer service.

Working alongside fellow payroll professionals your job is to manage an agreed number of weekly and monthly paid employees ensuring they are paid accurately and on time.

Closing Date- 12th November 2023

Shortlist Date- 13th November 2023

Interview Date- W/C 20th November 2023

Main duties of the job

Attention to detail is essential as is providing excellent customer service, first time every time. Excellent communication skills, both written and verbal, the ability to build effective working relationships at all levels are a must.

Ideally you will hold the CIPP Payroll Technician Certificate or an equivalent qualification.

You will also have previous experience of working in a payroll department. Whilst not essential it would be ideal if you have knowledge of NHS payroll procedures and practices and a working knowledge of ESR.

About us

Everything we do is underpinned by our core values: –

We Care – We act with respect and empathy, and always value difference

We Listen – We understand people’s views and respond to their individual needs

We Deliver – We develop and provide excellent services and support our partners

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :

Increase mileage rates for > 3500

A wide range of health and wellbeing support packages

A range of internal and external development and learning opportunities

Plus many more.

We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.