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An exciting opportunity has arisen for a Payroll Officer to join our busy team on a permanent basis

The Employment Services department provides payroll, pensions, salary sacrifice and expenses services to the Trust and client organisations. The post holder is responsible for processing payroll, salary sacrifice and expenses for allocated account/s, providing day to day supervision and training in own duties to the Payroll Administrators.

 

Main duties of the job

  • Responsible for assisting the Payroll Team Leader in the day to day supervision of designated Payroll Administrators, the training of new staff and end to end payroll processing
  • Processing payroll, salary sacrifice and expenses for allocated account/s.
  • Working as part of a team to ensure ownership of work for allocated account/s.
  • Process payroll in accordance with the Trust’s SFI’s, internal procedures, account contract requirements and statutory obligations.
  • Deal with escalated queries from Payroll Administrators/Payroll Assistants

 

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

 

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

  • Rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

 

Job description

Job responsibilities

KEY DUTIES

PAYROLLING PROCESSING

  • Ensure all requests for payroll processing are fully completed and authorised before actioning and return to the client immediately if not.
  • Support the Payroll Team Leader in the day-to-day planning and co-ordination of workload within client accounts to ensure achievement of payroll deadlines across the team.
  • Process payroll and salary sacrifice as per client SLAs, ESR best practice instructions, internal Standard Operating Procedures, and any relevant policies.
  • Make accurate and authorised payments, promptly and courteously resolving any queries.
  • Maintain payroll-related records including Income Tax, National Insurance, Pensions, Occupational and Statutory Sick and Maternity /Paternity Pay, Adoption leave and Family Tax Credits and any other relevant payments or deductions.
  • Process manual calculations, following internal SOP, based on the above as required including but not limited to tax calculations and net overpayment etc.
  • Address escalated queries from Payroll Administrators.
  • Applying and adhering to processes and terms and conditions, and identifying any anomalies outside of standard process, referring any unknown or ambiguous areas to the Payroll Team Leader.
  • Upload data files as per SOP into ESR escalating any issues to the Payroll Team Leader
  • Support the Payroll Team Leader in the production of payroll reports as part of the end-to-end payroll processing in accordance with relevant SOP and checklist instructions.
  • Process appropriate reports, schedules and documents and distribute as required.

 

Quality Assurance

  • Identify and investigate discrepancies, unusual features or queries at any point in the payroll process and either resolve or refer to the appropriate team member for action if required.
  • Validate all output from the payroll process to ensure all payments have been paid correctly.
  • Make systematic checks of permanent and temporary changes in accordance with the payroll procedures and undertake periodic ad-hoc quality assurance checks at the direction of the Payroll Team Leader.
  • Support the Payroll Team Leader as required to enable the reconciliation of the payroll control accounts and pay advances.
  • Support the Payroll Team Leader in end of year/start of year actions. Ensure compliance with submission of year-end returns including production and distribution of P11Ds and associated end of year returns.
  • Ensure all documentation is filed in accordance with departmental procedures and that stored material is readily retrievable to respond to queries and for audit purposes.
  • Be fully conversant with the effective utilisation of the payroll system, including data entry, system navigation and report generation.

 

ACCOUNT/CUSTOMER SERVICE

  • Always maintain confidentiality and security of information in accordance with GDPR and internal Information Governance protocols.
  • Provide information and if appropriate, advice on all matters related to pay, service conditions and the NHS Pension Scheme, accurately, promptly, and courteously.
  • Ensure payroll information is clearly explained when dealing with clients and ensure queries are handled courteously and confidentially within agreed departmental standards and response times.
  • Respond promptly and courteously to all correspondence and enquiries from individuals, statutory bodies, and requests for information from banks, building societies, or other appropriate organisations.
  • Attend meeting with client accounts as required.
  • Establish and maintain effective working relationships with client accounts, other individuals of the directorate, other officers of the Trust, colleagues from the NHS Executive, Pension Agency, and officers from other agencies to ensure the delivery of a professional service focused on achieving a high level of customer satisfaction.
  • Effectively liaise with Finance colleagues on all matters relating to the payroll function.
  • Participate effectively and promptly in the provision and analysis of accurate financial, statistical and management information.
  • As required undertake additional administrative and other duties commensurate with your grade to meet the reasonable needs of the client, as determined by departmental management.

 

SERVICE IMPROVEMENT

  • Provide on-going contributions and make recommendations to management for improvements and developments in the payroll systems and procedures.
  • Support the Payroll Team Leader by ensuring that any new procedures or policies are implemented within the team

 

ADMINISTRATIVE RESPONSIBILITIES

  • Provide cover during periods of annual leave/sickness absence.
  • Comply with all legal requirements, including the General Data Protection Regulations and Freedom of information requests.
  • Develop skills and competencies of self through training and development activities, ensuring that progress is maintained, and future needs identified and actioned.
  • Maintain own compliance with the Trusts mandatory and statutory training requirements.
  • Adhere to relevant payroll legislation that governs payroll processing.

 

TEACHING & TRAINING RESPONSIBILITIES

  • Provide day to day supervision of designated Payroll Administrators.
  • As required, allocate work to the Payroll Administrators, monitoring progress and accuracy, ensuring all payroll deadlines are met. Inform any issues immediately to Payroll Team Leader.
  • Support Payroll Team Leader by providing payroll training to new/less experienced staff
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The Employment Services department provides payroll, pensions, salary sacrifice and expenses services to the Trust and client organisations. The post holder is responsible for processing payroll, salary sacrifice and expenses for allocated account/s, providing day to day supervision and training in own duties to the Payroll Administrators.

Interview date: TBC

Main duties of the job

  • Responsible for assisting the Payroll Team Leader in the day to day supervision of designated Payroll Administrators, the training of new staff and end to end payroll processing
  • Processing payroll, salary sacrifice and expenses for allocated account/s.
  • Working as part of a team to ensure ownership of work for allocated account/s.
  • Process payroll in accordance with the Trust’s SFI’s, internal procedures, account contract requirements and statutory obligations.
  • Deal with escalated queries from Payroll Administrators/Payroll Assistants

About us

The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.

From 1st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.

The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.

The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.

Our Vision is to deliver 5 Star Patient Care:

  • CAREthat is evidence based, high quality and compassionate
  • SAFETY that is of the highest standards
  • COMMUNICATION that is open, inclusive and respectful
  • SYSTEMS that are efficient, patient centred and reliable
  • PATHWAYS that are best practice and embedded, but also respect the individual needs of patients

Our achievements include:

  • Trust rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme

Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.

Job description

Job responsibilities

PAYROLLING PROCESSING

  • Ensure all requests for payroll processing are fully completed and authorised before actioning and return to the client immediately if not
  • Support the Payroll Team Leader in the day to day planning and co-ordination of workload within client accounts to ensure achievement of payroll deadlines across the team
  • Process payroll and salary sacrifice as per client SLAs, ESR best practice instructions, internal Standard Operating Procedures and any relevant policies.
  • Make accurate and authorised payments, promptly and courteously resolving any queries.
  • Maintain payroll-related records including Income Tax, National Insurance, Pensions, Occupational and Statutory Sick and Maternity /Paternity Pay, Adoption leave and Family Tax Credits and any other relevant payments or deductions.
  • Process manual calculations, following internal SOP, based on the above as required including but not limited to tax calculations and net overpayment etc.
  • Address escalated queries from Payroll Administrators.
  • Applying and adhering to processes and terms and conditions, and identifying any anomalies outside of standard process, referring any unknown or ambiguous areas to the Payroll Team Leader.
  • Upload data files as per SOP into ESR escalating any issues to the Payroll Team Leader
  • Support the Payroll Team Leader in the production of payroll reports as part of the end to end payroll processing in accordance with relevant SOP and checklist instructions
  • Process appropriate reports, schedules and documents and distribute as require

Quality Assurance

  • Identify and investigate discrepancies, unusual features or queries at any point in the payroll process and either resolve or refer to the appropriate team member for action if required.
  • Validate all output from the payroll process to ensure all payments have been paid correctly.
  • Make systematic checks of permanent and temporary changes in accordance with the payroll procedures and undertake periodic ad-hoc quality assurance checks at the direction of the Payroll Team Leader.
  • Support the Payroll Team Leader as required to enable the reconciliation of the payroll control accounts and pay advances.
  • .Support the Payroll Team Leader in end of year/start of year actions. Ensure compliance with submission of year-end returns including production and distribution of P11Ds and associated end of year returns.
  • Ensure all documentation is filed in accordance with departmental procedures and that stored material is readily retrievable to respond to queries and for audit purposes.
  • Be fully conversant with the effective utilisation of the payroll system, including data entry, system navigation and report generation.

ACCOUNT/CUSTOMER SERVICE

  • Maintain confidentiality and security of information at all times in accordance with GDPR and internal Information Governance protocols
  • Provide information and if appropriate, advice on all matters related to pay, service conditions and the NHS Pension Scheme, accurately, promptly and courteously.
  • Ensure payroll information is clearly explained when dealing with clients and ensure queries are handled courteously and confidentially within agreed departmental standards and response times.
  • Respond promptly and courteously to all correspondence and enquiries from individuals, statutory bodies and requests for information from banks, building societies, or other appropriate organisations
  • Attend meeting with client accounts as required.
  • Establish and maintain effective working relationships with client accounts, other individuals of the directorate, other officers of the Trust, colleagues from the NHS Executive, Pension Agency and officers from other agencies to ensure the delivery of a professional service focused on achieving a high level of customer satisfaction.
  • Effectively liaise with Finance colleagues on all matters relating to the payroll function.
  • Participate effectively and promptly in the provision and analysis of accurate financial, statistical and management information.
  • As required undertake additional administrative and other duties commensurate with your grade to meet the reasonable needs of the client, as determined by departmental management.

SERVICE IMPROVEMENT

  • Provide on-going contributions and make recommendations to management for improvements and developments in the payroll systems and procedures.
  • Support the Payroll Team Leader by ensuring that any new procedures or policies are implemented within the tea

CLINICAL & PROFESSIONAL RESPONSIBILITIES

  • Provide cover during periods of annual leave/sickness absence.
  • Comply with all legal requirements, including the General Data Protection Regulations and Freedom of information requests.
  • Develop skills and competencies of self through training and development activities, ensuring that progress is maintained and future needs identified and actioned.
  • Maintain own compliance with the Trusts mandatory and statutory training requirements.
  • Adhere to relevant payroll legislation that governs payroll processing

SUPERVISION AND TRAINING

  • Provide day to day supervision of designated Payroll Administrators.
  • As required, allocate work to the Payroll Administrators, monitoring progress and accuracy, ensuring all payroll deadlines are met. Inform any issues immediately to Payroll Team Leader.
  • Support Payroll Team Leader by providing payroll training to new/less experienced staff.

Person Specification

Qualifications

Essential

  • CIPP qualification and/or NVQ level 4 qualification and/or equivalent qualification and/or equivalent level of experience within a payroll role

Desirable

  • Proven record of continuous professional development

Knowledge and Experience

Essential

  • Payroll Experience
  • Detailed knowledge of legislation applicable to payroll

Desirable

  • Significant experience of processing NHS payroll using ESR
  • Previous experience of supervising staff
  • Detailed knowledge of NHS payroll procedures and legislation (e.g. Obligations of payroll, calculation of gross pay and its apportionment, the treatment of starter and leavers, P45 and the starter checklist, tax codes and the pay adjustment, income tax (PAYE) calculation, National Insurance calculation, student loans and attachment orders, Statutory payment entitlement (including exclusions), HM Revenue and Customs penalties for non-compliance, Workplace Pension schemes and automatic enrolment, payroll reconciliation etc.

Skills

Essential

  • High level of attention to detail and accurate data input skills
  • Well-honed analytical skills, confidently able to analyse data to investigate and resolve payroll enquiries
  • Computer literate including the use of Microsoft Office applications Word and Outlook and intermediate level of Excel
  • Excellent communication skills
  • Good level of planning and organisational skills

Other

Essential

  • Demonstrable evidence of ability to deliver at pace, managing workload to ensure payroll deadlines are met whilst maintaining a high level of accuracy
  • Able to motivate others to achieve challenging targets
  • Able to complete complex manual calculations correctly.
  • Demonstrable evidence of excellent customer service skills and ability to build positive working relationships
  • Resilient under pressure, able to deal with conflict positively
  • Good team player and role model

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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£34,538 pro rata:

LIVERPOOL LIGHTHOUSE:
We are recruiting a Financial Manager to join us at Liverpool Lighthouse, an arts and community venue, at an exciting time.
Liverpool, Merseyside

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£20,903 to £24,491 plus pension, cycle to work scheme, discounted gym membership:

ABBOT’S LEA SCHOOL:
We are looking to appoint a suitably qualified, experienced and motivated HR Officer to be the first point of contact for employee queries.
Liverpool, Merseyside

360 x 162 St Helens and Knowsley Teaching Hospitals NHS Trust Logo
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Job Title: Payroll Operations Manager

Job Type: Permanent
Pay Band: Band 7
Salary:  £38,890 to £44,503 pa
Location: Alexandra Park, St Helens

About the role

JOIN OUR TEAM AND MAKE A DIFFERENCE

Here at St Helens & Knowsley Teaching Hospitals NHS Trust we have built up our successful Employment Services model incorporating Payroll, Pensions and HR Administration over a period of time, and currently provide services to circa of 70% of NHS organisations within the Cheshire and Merseyside region. We have ambitious plans for the future and are seeking a motivated individual to join the team at this exciting stage.

As this is a client-led and focused business, we are seeking candidates with a natural flair for customer service, possessing business acumen and a drive for continuous development for both themselves and the service they provide.

The primary purpose of this role is to manage the delivery of Payroll to our clients by ensuring the delivery of a professional, efficient and accurate service, as well as to support the department in the continuous development of our services in order to provide even better value for money to our current and future clients.

Accountable to the Head of Service Delivery, you will be assigned a portfolio of clients who you will be responsible for overseeing the payroll operations for, ensuring each stage of the payroll process is properly actioned, that staff are paid correctly and appropriate information is communicated to pension providers, HMRC and other statutory bodies. Supporting you will be a number of teams which are led by Team Leaders whose responsibilities are to deliver a professional, end-to-end service to clients and manage their direct reports.

This is a fast-paced demanding role and you will hit the ground running. You will be educated to degree level or have an equivalent level of experience. You will be a member of the CIPP or evidence continuous professional development to support CIPP registration. With a thorough knowledge of Payroll Services, you will have experience of effectively working with the required Payroll IT systems, and be able to demonstrate the benefits to the service of such systems.

In return, you will receive all the usual NHS benefits plus access to on-site subscription gym, car park and restaurant facilities. We positively encourage and support continuous professional development and this is perfect for anyone looking to progress their career.

Why join us?

St Helens & Knowsley Teaching Hospitals NHS Trust is the BEST acute Trusts in England for the THIRD year running!

Our ‘5 Star Patient Care’ strategy is at the heart of all that we do; supporting our vision to provide world-class services for all our patients by getting it right for every patient, every time.

Our latest achievements include:

  • Acute Trust of the Year – HSJ Awards November 2019
  • Trust rates Outstanding by the CQC – Inspection August 2018 and March 2019
  • Best Acute Trust in England (NHS Staff Survey 2017,2018 and 2019)

Our staff rated our Trust as the best place to work and receive treatment. The Trust has also been recognised, for the third year running, as being the top acute Trust in the entire country for staff engagement, staff motivation, and pride in the quality of care we provide to patients.

For further details / informal visits contact:
Jenny Dwerryhouse, Assistant Director of Employment Services via email: [email protected]

JGA Executive Search
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Title: Payroll Administrator
Salary: £25,000
Location: Liverpool
Contract: 12 month contract

A leading organisation based in Liverpool has an urgent requirement for a Payroll Administrator to join their organisation for a period of 12 months to support the operational payroll whilst a new payroll system is being implemented.

This Payroll Administrator position requires applicants with at least 5 years of payroll experience and the ability to process payroll from start to finish. You will be responsible for processing high volume weekly and monthly payroll, completing RTI submissions to the HMRC, administering pensions accurately and provide 1st line support for any payroll queries.

To be considered for this Payroll Administrator position, applicants must have good Excel skills, have end-to-end payroll experience and have excellent communication skills.

Recruiting better talent faster. James Gray Associates specialise in Payroll and HR recruitment, finding permanent, contract and interim professionals jobs across the UK, Europe and Asia. JGA offer professional, bespoke and responsive recruitment services on contingency and retained assignments. JGA consultants have expert knowledge of the shared services marketplace and recruit for the world’s leading organisations across all sectors. We work in partnership throughout the recruitment cycle with candidates and clients and believe it’s essential to be well informed and flexible to recruit better talent faster. JGA offer a bespoke, responsive service, pride ourselves on exceeding expectations and continually strive to deliver recruitment excellence at all times.

 

JGA Recruitment Group Ltd. (“We”) are committed to protecting and respecting your privacy. We are a specialist payroll, HR & Marketing recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). This statement together with our privacy notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.