£26,770 – £31,180 :

Are you looking for an exciting role delivering a high-quality payroll service to our customers? If so, we’d love to hear from you!
Norwich, Norfolk

£21,700 – £23,000:

We are looking to recruit a Business Support Administrator.
Norwich, Norfolk

An opportunity has arisen in the Payroll Department for an enthusiastic, motivated individual to join our team as a Payroll Clerk. Working alongside a team of exceptional Payroll staff, you will play an active role in delivering payroll services to over 9,000 people.

Our aim is to ensure all staff are paid correctly, deadlines are met and that information provided to employees and customer service is to the highest standards.

You will be required to action information and data provided by the Trust in electronic and manual form; in accordance with the Trust policies and procedures to ensure the provision of payment of salaries is accurate and that deadlines are achieved.

If this role appeals to you, and fits your profile, we would love to hear from you.


Main duties of the job

To prepare payroll from a position of in-depth knowledge and expertise in NHS payroll complexities, preparation, processes and control. To maintain expertise across the full range of Statutory Legislation, Terms & Conditions of Service and IT usage. To present a professional image, and to represent the Department in verbal and written exchanges both within and outside the Trust. To guide and train junior colleagues sufficient to warrant their movement to the position of a qualified Payroll Officer.


About us

The Queen Elizabeth Hospital (QEH) King’s Lynn is located near some of the most beautiful scenery in the UK, along the north Norfolk coast, and not far from Sandringham House.


We provide a comprehensive range of specialist, acute, obstetrics and community-based healthcare services to around 331,000 people across west and north Norfolk, in addition to parts of Breckland, Cambridgeshire and South Lincolnshire. We have more than 4,000 staff and volunteers, approximately 530 beds, and a helipad for air ambulances. We work with neighbouring hospitals for the provision of tertiary services, including as part of regional partnership and network models of care, such as the trauma network. Some specialist services and clinics are provided in community facilities, such as the North Cambridgeshire hospital in Wisbech.

In February 2022, the significant progress that has been made at QEH in just three years since 2019 was recognised by the Care Quality Commission who rated the Trust as ‘Good’ in all of the core services they inspected, and recommended the Trust moves out of the recovery support system (formerly special measures). We have an absolute determination to continuously improve care and services for our patients and their families.


Person Specification



  • A Levels/GCSE /NVQ Level 4
  • Evidence of continuing professional development.


  • Progress toward IPPM Diploma



  • Experience of working in high payroll volumes.
  • Experience of NHSPA online systems.
  • Experience of major & complex Payroll IT systems.
  • To have excellent knowledge of Microsoft Products, in particular Word, Excel and Outlook


  • At least 2 years’ experience in a busy payroll office
  • Working knowledge of ESR.
  • To have previous experience of NHS Pensions



  • PAYE and NIC statutory regulations.
  • Knowledge of Data Protection Laws
  • NHS Terms & Conditions of service.
  • To be methodical and well organised
  • Demonstrate good interpersonal skills


  • NHS Pension Scheme statutory regulations, their implications and opportunities.
  • Knowledge of Agenda for Change T&Cs

£29,320 – £35,000:

Are you interested in playing an important role in a key government Department that offers an exciting opportunity to be part of the decision makin…
Norwich, Norfolk

Norse Group is one of the UK’s most dynamic and fast-growing companies, delivering property consultancy, commercial services and facilities management expertise. We support our front-line operatives through experienced back office teams, including HR, Finance and Payroll, operating out of our Head Office in Norwich.

We currently have an excellent opportunity within our support service function for an experienced Payroll Business Partner, operating from our head office in Norwich working 37 hours per week.

The Payroll team deliver a range of essential services to the business, and as Payroll Business Partner you will be responsible for;

  • The management of multiple payrolls
  • Continuously improving operational process through initiating and managing change
  • Work closely with the Strategic Payroll Business Partners to lead and support on Projects
  • Engaging with internal and external stakeholders across the business to develop and maintain relationships
  • Assisting and supporting with administration of LGPS, Teachers and NHS Pensions, pension reform and auto-enrolment alongside Norse Group wages and salaries

You will work alongside a structured, enthusiastic and professional payroll team providing advice and guidance to employees across a variety of areas including pensions, pay and tax. The position will be varied as you will provide support to a number of business areas in complex projects such as TUPE transfers and audit, with your business engagement and knowledge being developed.

Our Successful Candidate

You will be educated to degree level in a relevant discipline alongside;

  • Significant payroll experience, through a combination of education, professional training and membership, and previous commercial experience
  • Knowledge of the administration of a variety of pension schemes, with an understanding of Local Government (LGPS) and/or Teachers Pension an advantage
  • Experience managing monthly and weekly payrolls, ideally doing so simultaneously in a large commercial environment
  • Ability to effectively manage your own workload in a deadline driven environment, taking responsibility for prioritising and completing tasks accordingly

Our Offer

Our payroll function is a sociable and collaborative environment, where you will be supported and encouraged in professional development and have the opportunity to develop personal and professional relationships. Alongside this, the team benefit from several contracted benefits, including 25 days annual leave, pension scheme and company sickness scheme.

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.


Please read the attached job description and person specification to ensure you meet the criteria for the role before applying.


We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage