Payroll Manager (Hybrid) – Northampton – £45000 p.a + excellent benefits

An expanding global business urgently seeking to hire a qualified Payroll Manager to lead and develop their payroll team. Working in the office 3 days per week.

You would be responsible for managing a multi-sited in-house payroll from end to end, benefits administration, year end and associated reporting. Ensuring that all payroll queries are answered quickly and efficiently to deliver a first class service.

The successful applicant will be payroll qualified with previous supervisory or management experience of a large payroll function.

JGA Recruitment Group Ltd (“We”) are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.  We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
 
We are also committed to protecting and respecting your privacy.  We are a specialist Payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business).  These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Head of UK Payroll
Northampton

As a Barclays Senior Payroll Manager, you will deliver the monthly UK Payroll on-time, accurately and in compliance with all relevant requirements, including controls, Barclays policies, SLAs, regulations and legislation. You’ll inspire and lead our professional UK Payroll team, striving to always ensure we provide a best in class service that meets the needs of our c.50,000 UK-based colleagues.

Barclays is one of the world’s largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

What will you be doing?
•    Leading a team of 25 UK payroll professionals, supporting their career development and well-being, and ensuring robust succession plans are in place for all roles
•    Ensuring timely resolution of escalated and/or complex issues, requests for exceptions to standard processes and service delivery issues, and that Risk Events or Issues are reported
•    Owning and driving implementation of projects and change affecting the UK Payroll team, processes and systems, ensuring no/ minimal disruption to service
•    Supporting the Global Payroll strategy; partnering with the Service Strategy and Transformation Team ensuring changes to processes/systems are managed
•    Acting as the senior engagement point from UK Payroll into the Reward and Compensation team, Finance, Group Tax, Chief Controls Office, and Audit
•    Fostering a culture of continuous improvement in service delivery, efficiencies and colleague experience, through new systems and processes, and the use of insights
•    Communicating and maintaining strong working relationships with a wide range of internal and external stakeholders, up to and including MD level

What we’re looking for:
•    Experience of leading and transforming UK Payroll teams in large (i.e. >10,000 colleagues on payroll) and complex organisations, preferably within a financial services organisation
•    Excellent stakeholder, people management, problem solving and planning skills, including with globally diverse teams
•    Exceptional knowledge of payroll legislation, financial and regulatory controls, governance, risk management and HR policy, to include HMRC requirements for PAYE and PSA returns
•    Excellent understanding of deferred compensation approaches as they relate to payroll, country-to-country mover and business travel related taxation and payment requirements

Skills that will help you in the role:
•    Experience of tools and technology related to Payroll and HR, such as SAP or Workday
•    Chartered Institute of Payroll Professionals (CIPP) qualified or equivalent
•    Knowledge of Sarbanes Oxley and typical internal audit requirements
•    Continuous improvement methodologies and agile project management

Hybrid Working
We are currently operating in a hybrid working environment, meaning that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in.  Please discuss the detail of the working pattern options for the role with the hiring manager.

Where will you be working?
Northampton was the birthplace of Barclaycard in 1966 and we’ve been based in Pavilion Drive since the building opened in 1997.
We purchased the building from the landlord in early 2018 as a sign of our commitment to investment in Northampton. Plans to further develop this Campus-style location are under way to allow for a real collaborative work environment.  Based just off the A45 it is easily accessible by both car and bus routes.

Payroll Specialist
Northampton

As a Barclays Payroll Specialist, you’ll form part of a team of payroll specialists who support in the timely delivery of critical monthly UK and Channel Islands payrolls. In addition to this you’ll provide accurate assistance and guidance to colleagues, employees, stakeholders and third parties, as well as system changes, escalations and financial activity as requested by the UK Payroll Lead.

Barclays is one of the world’s largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

What will you be doing?

• Supporting the delivery of monthly UK Payroll, and associated financial controls
• Complying with Risk and Control Framework, Policies, Standards, regulatory requirements and all process relating to UK Payroll
• Collaborating on the implementation of projects and change affecting the UK Payroll team and ensuring UK Payroll teams readiness for the change
• Identifying and driving improvement to ensure the delivery of an efficient and quality core service
• Supporting developing and capability across the global Payroll Teams and the wider HR Operation
• Assisting Global Payroll strategy and transformation; partnering with HR Colleagues at all levels, engaging stakeholders and representing HR Operations Payroll in new initiatives

What we’re looking for:
• Expert knowledge of UK Payroll Legislation, HR policy with intermediate use of Microsoft Excel with experience of HR/Payroll systems
• Knowledge of the end to end payroll delivery, including reconciliation of the general ledger and payments to third parties
• Experience of handling complex and challenging situations in addition to being able to influence and negotiate at senior management level
• Proven and demonstrable success at driving process and procedural change initiatives– from conception to implementation

Skills that will help you in the role:

• Decision making that takes accountability of policy, legislation, operational performance and the wider team deliverables
• Experience of supporting implementation of system changes
• Working towards CIPP qualification
• Experience of Ireland/Ex-pat payroll/Off-shore Islands (Jersey, Guernsey, Isle of Man) reporting

Hybrid Working
We are currently operating in a hybrid working environment, meaning that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern options for the role with the hiring manager.
Where will you be working?

Northampton was the birthplace of Barclaycard in 1966 and we’ve been based in Pavilion Drive since the building opened in 1997.
We purchased the building from the landlord in early 2018 as a sign of our commitment to investment in Northampton. Plans to further develop this Campus-style location are under way to allow for a real collaborative work environment. Based just off the A45 it is easily accessible by both car and bus routes.

Benefits Analyst

Northampton

As a Barclays Benefits Analyst, you will join a team of professionals who deliver operational support and processes that underpin the HR Function’s centres of expertise. You will be using your skills and knowledge to administer Benefits to all our UK colleagues by managing the end-to-end benefits process from eligibility and selection through to implementation. As one of us, you will be involved in varied and stimulating tasks, while working with colleagues and suppliers to provide the highest level of service delivery and governance.

Barclays is one of the world’s largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

What will you be doing?

  • Delivering best in class processes and service
  • Developing an in depth knowledge of the Barclays UK benefits provision, as Subject Matter Expert
  • Providing effective resolution of customer requests, queries and escalations in line with agreed service levels
  • Ensuring that appropriate controls and governance are in place and adhered to
  • Maintaining compliance with Barclays policy, standards and legislation
  • Building excellent working relationships with internal and external stakeholders
  • Ensuring all processes are documented and maintained
  • Monitoring and delivering continuous improvement of the benefits proposition

What we’re looking for:

  • Proven customer service/ service delivery excellence, with the ability to handle demanding callers and explain complex queries clearly
  • Solid problem solving skills with the ability to collaborate with relevant stakeholders and interpret policy to identify solutions to complex queries
  • Excellent communication skills that will allow you to communicate with people at all levels both verbally and in writing
  • An advanced user of Microsoft Office and SAP/ HR with analytical skills and data management experience

Skills that will help you in the role:

  • Experience UK employee benefits provision and dealing with annual benefits processes
  • Experience of liaising with payroll regarding benefit deductions
  • Exposure to working in Shared Services/ Operational environment
  • Project/ change request management

Hybrid Working
We are currently operating in a hybrid working environment, meaning that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern options for the role with the hiring manager.

Where will you be working?
Northampton was the birthplace of Barclaycard in 1966 and we’ve been based in Pavilion Drive since the building opened in 1997.

We purchased the building from the landlord in early 2018 as a sign of our commitment to investment in Northampton. Plans to further develop this Campus-style location are under way to allow for a real collaborative work environment. Based just off the A45 it is easily accessible by both car and bus routes.

Payroll Vendor Manager

Northampton

 

As a Barclays Payroll Vendor Manager, you will excel at building and maintaining effective commercial partnerships with our payroll suppliers, and will support delivery on our agreed payroll strategy, whilst ensuring our end-to-end global payroll service is accurate, on time and fully compliant to all requirements. As part of your role you will also ensure Service Reviews and Annual Business Reviews are held and documented for audit purposes.

Barclays is one of the world’s largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

What will you be doing?

  • Owning the day-to-day service relationship for our global payroll suppliers, driving solid engagement and ensuring any risks are captured and managed effectively
  • Acting as key contact for payroll supplier escalations
  • Having detailed knowledge of supplier services and ensuring these services meet the needs of our Barclays colleagues
  • Establishing and maintaining a sound commercial basis (including SLAs, KPIs and cost base analysis) to monitor and report on service performance of our payroll suppliers
  • Collaborating with Procurement and our HR Service Strategy and Transformation team in relation to significant change projects which could impact on suppliers delivery
  • Fostering a culture of continuous improvement in service delivery from our suppliers, identifying and exploiting innovation to further enhance colleague experience
  • Supporting the Accountable Executive (Payroll Global Service Delivery Lead) to develop and maintain productive relations with all Barclays global payroll suppliers
  • Working with the HR country/regional leads to deliver a great colleague experience, by ensuring payroll vendors and Barclays teams work together to deliver prompt solutions

What we’re looking for:

  • Commercial experience of creating, negotiating and managing contracts with payroll suppliers
  • Significant payroll/supplier management experience with a solid customer service ethos, and track record of driving high performance and great colleague outcomes
  • Excellent analytical skills and comfort with using data to support recommendations
  • Good communication skills, presentation and negotiation skills with the ability to influence and manage relationships across a variety of levels internally and externally

Skills that will help you in the role:

  • Working knowledge of Microsoft Office applications, especially MS Excel, Word and Outlook
  • Ability to successfully work in a fast paced environment, adapt to changing demands and conditions and balance conflicting priorities, whilst still meeting deadlines
  • Detailed industry knowledge of payroll services and/or payroll suppliers
  • Ability to view services from the customer’s perspective, empathise with any complex issues raised by the customer with a view to promptly resolving

Hybrid Working
We are currently operating in a hybrid working environment, meaning that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern options for the role with the hiring manager.

 

Where will you be working?
Northampton was the birthplace of Barclaycard in 1966 and we’ve been based in Pavilion Drive since the building opened in 1997.

We purchased the building from the landlord in early 2018 as a sign of our commitment to investment in Northampton. Plans to further develop this Campus-style location are under way to allow for a real collaborative work environment.  Based just off the A45 it is easily accessible by both car and bus routes.