Job title: Education Project Support
Department: Education
Reports to: Education Services Manager
Date: July 2023
Responsible for:
The post holder will be responsible for supporting the Education Services Department providing the accurate administrative support for qualifications projects. This must be executed to a high and professional standard.
Job context:
The CIPP offer a range of education services including qualifications up to level 7. The Education Services team lead the operational coordination for these qualifications and the post holder will be responsible for ensuring the Education Services Team have the administrative support needed for projects.
Major responsibilities:
- Ensuring dynamics data is accurate
- Ensuring student results data is correct within University systems
- Supporting testing of new process development
- Accurately process student enrolments
- Customer invoicing
- Maintain open communication with the Education Services Manager to ensure efficiency
- Follow relevant ISO 9001 processes to complete tasks
- Support the Education Services Team in the following:
- Other ad hoc administrative duties required to support the team
Particular Challenge:
The main challenge is to maintain a consistent high standard of administrative provision whilst faced with demanding deadlines. The Education Services team is responsible for a large proportion of the CIPP’s portfolio and can face challenging deadlines. The post holder will need to remain focused on the tasks to be completed.
It should be noted that this role is expected to evolve and, as a result, the job specification will be reviewed at the point of annual appraisal.
Person Specification:
Potential candidates for this post will need to demonstrate the following:
- Data management experience and advanced levels of IT literacy
- Ability to prioritise tasks and meet deadlines whilst maintaining a high standard
- Process driven
- Good written communication skills
- Attention to detail
- Flexibility and determination
- Resilience, not easily deflected by obstacles
- Self-motivated with a positive attitude
Other activities:
The post holder may be required from time to time to undertake other duties to assist the CIPP with its strategic objectives.
Qualifications, skills, and experience:
- Excellent knowledge of Microsoft office packages
- Good communication skills
- Time management skills
- Minimum RQF Level 2 or equivalent education
Our Values and Mission Statement
Our values of:
We work together to achieve our goals and objectives to the benefit of the payroll and pensions communities
Clear, open and transparent communication with all. To communicate payroll and pensions knowledge with authority
We trust our colleagues and provide a safe environment for honesty within the working environment
- The continuous pursuit of excellence
We actively seek feedback and, on a continuous basis review our ways of working to ensure that we deliver an excellent service to the payroll and pension communities, and to our colleagues
We will always act ethically, with courtesy and respect, listen to views other than our own and put forward ideas in a positive and constructive manner
and our Mission Statement:
“Supporting and developing payroll and pension professionals through education, membership and recognition”
form part of the fabric of our organisation. The job-holder will ensure they are understood and used in their day-to-day business.
Terms and Conditions:
Salary: TBC (depending on experience)
Working week: 37 hour working week (full-time)
Annual leave: 26 days annual leave per annum (plus bank holidays)
Location: Remote
Our People Perks
- Hybrid working
- Pension enrolment from first day of service
- Private Medical Insurance and Cash Plan Schemes provided
- Option to buy or sell annual leave days
- Employee Assistance Programme
- Mental Health Hub
- Benefits hub, discounts across a broad range of partners
- Early Fridays, finish half an hour early every Friday
- Close-down over the annual festive period
- 1 paid volunteer day per year to give something back to the community
- Plus many more
Recruitment Process:
Those who wish to be considered should submit a CV, along with a covering letter explaining why they are interested in the post and what they will bring to it and email to [email protected].
The CIPP is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.