Job title: Marketing manager

Reports to: Business development director

Date: January 2020


Job purpose


The purpose of this job is to effectively, efficiently and successfully implement and deliver the marketing strategy, supporting the overall business strategy and objectives for the CIPP.


This area of the business works to a very high level and at an extremely fast pace.  The workloads will vary but will always provide new challenges.  The marketing manager will be expected to be self-sufficient and undertake projects/tasks set by the Business Development Director.  This role will generate a number of activities from a wide range of meetings.  At all times this role must seize opportunities to maximise the opportunity to promote the profession and the CIPP’s services commercially.




  • The job holder plays a pivotal role in directly delivering sales across all Institute services through fully utilising all elements of the marketing mix


  • The active customer / prospect database managed by the marketing and membership team includes current and past customers / members, as well as a large prospect database of large corporate and SMEs. The job holder has responsibility for maintaining the database and ensuring relevant contacts are acquired and developed accordingly.


  • The job holder will deal with customers of the Chartered Institute, including members, students and corporate clients


  • The job holder deals with external suppliers of sales and marketing related services, including printers, suppliers of promotional goods, data providers and external media.


Principal accountabilities


  • To implement, in line with overall corporate strategy, the marketing and business development plan (incorporating direct sales, marketing planning and promotional activities) which delivers growth in revenue and customer base. Brand strength and awareness are also key goals within this development plan.


  • To raise the profile of the CIPP through planning and implementing effective PR and social media strategies which are in line and co-ordinated with the overall marketing, business development and organisational strategies and objectives in order to maintain and increase brand awareness, ultimately positioning the CIPP as the organisation to go to for a comment in payroll, pensions or reward. This will include, but is not restricted to:
    • Involvement in various awareness weeks and days which may increase the CIPPs brand exposure for specific initiatives
    • Planning, implementation and analysis of research which will generate interesting and newsworthy headlines
    • Working with other departments to establish creative ideas for PR and social media campaigns linked with objectives
    • Develop and maintain relationships with key press contacts as identified by the CIPP
    • Research, identify and recommend key press contacts based on industry knowledge and understanding of the issues which interest their readership
    • Producing nominations for the CIPP in relevant award categories which will increase the overall brand position of the CIPP and its products and services


  • Line management of the marketing and sales team leaders, and the sales account manager to ensure the successful delivery and implementation of the marketing and sales plans; as well as achievement of targets


  • To work closely with other managers within the organisation to deliver agreed revenues, customers, and other goals, requiring both the building of communication and understanding with peers, as well as the ability to schedule and plan in great detail so that the responsibilities of all parties to the plan are understood and agreed


  • To achieve revenues from promoting the Institute’s range of products and services using the full marketing mix


  • To identify new customers and new business opportunities


  • Creating and editing marketing copy that is accurate, well-researched and meets the Institute’s needs and deadlines


  • Ensure that the CIPP is compliant with relevant data protection legislation relating to marketing and sales


  • To develop, and implement, an effective internal communications plan within the CIPP


  • To deliver other business development or marketing related projects or ongoing operational issues as required for the role


This role requires frequent travel, overnight stays and occasional weekend working.


The above principal accountabilities are to be carried out within pre-determined budget constraint, timescales and quality standards.


Job context


The role’s core focuses are support of revenue and brand growth and is integral to the membership and marketing function within the CIPP.


The job holder will work closely with colleagues and delegates effectively within the team to deliver agreed process outcomes and will work within a tightly knit marketing and business development team.


Three employees report directly to the role.  It is key that while the staff team have specific operational responsibilities, tasks, objectives and skills must be shared across the team to ensure cooperation of effort and flexibility of resource deployment.  The job holder has a responsibility to develop and upskill team members within the marketing and sales team.


Revenue budgets and other targets will be set in discussion with the job holder and the board of directors, but the route to achievement is in the hands of the job holder.


The requirement on the job holder is to represent the CIPP as a highly professional body.


What drives the role?


As the role encompasses differing responsibilities, the post holder organises his/her workload and pace of to meet the requirements of the role thus working to and delivering to all the concurrent and often conflicting deadlines. Meeting planned timescales and budgets is critical to the performance of this role, as is the ability to work with peers and more senior colleagues in other departments.


The role is not standalone but is part of a ‘one team’ culture which requires sharing of ideas and willingness to support all business areas.  The aim is to enable the overall corporate objectives to be satisfied.


This is a fast paced role requiring self-starter skills, as well as the ability to think clearly under pressure. Accuracy and attention to detail is important to maintain the image of the Institute.


The job holder will be a highly motivated and creatively thinking individual who can understand the complex ‘sell’ of a profession, and help to deliver it credibly and successfully to new and potential members and employers.


Nature and scope of working relationships


The role reports into the Business Development Director and working relationships exist from the CEO of the organisation through all levels of staff to contract staff, students and delegates.  Accurate communication in this position, as is the case with all team members, is vital as information needs to be correct to enable a successful service.


It is also necessary to build and maintain internal relationships throughout the business.


Key internal stakeholders for this role include:

  • Business development director
  • Marketing team
  • Design and creative team
  • Membership team
  • Sales department
  • Senior management team
  • Other managers within the business
  • Board directors
  • Suppliers and contractors
  • Internal staff


The post also requires the ability to build and maintain external relationships with suppliers, customer organisations and trainers through written/verbal communication and to receive and provide a good level of product/service.


The post holder is required to assist in all areas of the total business as required to cover busy periods, sickness and authorised and unauthorised leave.


Particular challenge


The main challenge will be to achieve ambitious growth targets in a turbulent political landscape.


Skills, knowledge and attributes


The post holder will need to be IT literate to a high standard, which should include working knowledge of all Microsoft Office packages, marketing automation software and all relevant social media platforms.


The post holder will need to have sound communication and organisational skills and an ability to manage complete organisational projects. They must remain calm, proactive, professional, tolerant, flexible and be able to work to deadlines. The post holder must also be confident, have good attention to detail and a friendly telephone manner, in addition to:


  • A desire to take the business forward
  • Professional marketing qualification, preferably with the CIM
  • An understanding of key marketing principles and processes
  • Excellent written and verbal communication skills
  • User familiarity with membership based CRM systems (preferable but not essential) and marketing automation systems
  • The ability to work on own initiative and to prioritise own workload, as well as the workloads of others within the team
  • The ability to develop an enthusiastic and talented team
  • Attention to detail and accuracy
  • Ability to work to tight deadlines
  • Willing to learn and apply new skills


Terms and Conditions:


Salary: TBC (depending on experience)

Working week: 37 hour working week (full-time)

Annual leave: 25 days annual leave per annum (plus bank holidays)

Pension: Group Personal Pension Scheme available

Healthcare: Healthcare and cash plan schemes available

Location: Office-based, in Solihull.


Recruitment Process:

Those who wish to be considered should submit a CV, along with a covering letter explaining why they are interested in the post and what they will bring to it and email to by no later than 31 January 2020.



The CIPP is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.

Job Title: Casual Advisory Officer
Department: Education
Reports to: Policy Operations Manager
Date: January 2020


The role
The purpose of this role is to provide adhoc cover for the advisory office. This role has a front-line advisory service requirement, advising members on technical issues of payroll. The Casual Advisory Officer, like other key staff is in post to enable the overall purpose of the CIPP which is to promote excellence in payroll and pensions. He/she will be judged by his or her ability to represent the CIPP, especially so when helping members with technical queries.


The role will be office based at the CIPP’s headquarters; Goldfinger House, Solihull.


Person Specification

We are looking for a person who can demonstrate team working, with a positive attitude.
All eligible candidates must satisfy both the technical and non-technical criteria defined below and will be able to demonstrate these skills from their time working in a payroll, pensions or reward role.

An excellent telephone manner is required as is excellent writing skills.


Potential candidates for this post will need to demonstrate:


• Minimum of 3 years’ experience in a payroll and or pensions environment.
Job Specification for Policy Operations Manager – August 2019

• Broad payroll knowledge across the areas covered in appendix 1. It is understood that the post holder will not at all times inherently possess this knowledge. A steep and continuous learning curve is part and parcel of this role due to the changing nature of the subject matter.

• Confidence in their ability to work with members.

• An enquiring mind and the self-motivation to seek out answers are vital.

• Enjoyment of detail involved in payroll and pensions administration, with particular reference to proof reading.

• Resilience.

• Sense of humour.

• Initiative.

• Flexibility.

• Top quality oral and written communication skills and an understanding of when and how to communicate.

• Attention to detail. This role requires extensive reading and absorption of information which can then be relayed authoritatively in both written and oral communication.

• Good levels of IT literacy.


Terms and Conditions:
Salary TBC (depending on experience).
Working week TBC.
Annual leave 25 days annual leave per annum (pro-rated).
Pension: Group Personal Pension Scheme available.


Recruitment Process:

Those who wish to be considered should submit a CV, along with a covering letter explaining why they are interested in the post and what they will bring to it and email to The CIPP is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.




1. Income tax – PAYE

2. National insurance

3. Taxation of Benefits-in-Kind

• P11d reporting
• Class 1a/1b NICs
• PSAs & Dispensations

4. Business Travel
• Company/own/pool cars
• Company Vans
• Fuel scale charge

5. Attachments/Deduction from Earnings Orders
• Council Tax
• DEOs
• County Court judgements
• Direct Earnings Orders
• Debt Arrangement Scheme (DAS)

6. Student Loan Deductions

7. Real Time Information submission requirements

8. Statutory Payments, including Shared Parental Leave & Pay

9. Expats/In-pats

10. Automatic Enrolment employer obligations

11. Pensions
• Local Government
• Occupational (DB and DC)
• Pensions Act
• Contracting-out

12. Payroll/HR computer systems & services
• System types (integrated, stand-alone)
• Main functionality
• Bureau
• Fully managed
• System evaluation and implementation
• Developments in technology

13. Payroll processes
• Procedures
• Benchmarking

14. Employment Law
• Redundancy
• Payslips
• Termination payments
• Overpayment recovery

• Age Discrimination
• Holiday pay rulings

JGA Payroll Recruitment

SaaS Client Success Manager – Home-Based

  • £35K (£50K+ OTE)
  • 85% remote / field based

A new SaaS Client Success Manager opportunity has arisen working for an exciting SaaS (software-as-a-service) web-based, multi-award-winning payroll solutions provider.

This role will be 50% revenue-generating/Account Management and 50% technical/onboarding client-focused,  The role will also be responsible for all regions North of London (including Ireland).  Subsequently, the successful candidate can be based anywhere with accessible links to the rest of the UK, providing you are happy to travel.

The primary focus of this SaaS Client Success Manager opportunity will be to maximise the existing client base through effective account management and upselling and increasing current monthly fee’s through the introduction of additional products and services.

e are therefore seeking someone with a proven track record in building and maintaining b2b client relationships and creating honest and meaningful connections to upsell effective additional products as and when appropriate,

Ideally, you will already possess experience of working in a similar SaaS solutions orientated business (ideally within payroll or HR software, although this is not essential).

So if you want to join a high-growth business offering a revolutionary product and if you have the tenacity, attitude and client-centric approach to account management we need then we want to hear from you!

We will consider applicants from all UK locations North of London – please note, although this role is based from home, there is a requirement to travel extensively (all travel fully expensed)

Apply now by sending your CV to us ASAP to be considered.

JGA Recruitment Group Ltd. (“We”) are committed to protecting and respecting your privacy. We are a specialist payroll, HR & Marketing recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). This statement together with our privacy notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Role Specification

Job Title: Senior policy liaison officer

Reports To: Associate director of policy

Date: September 2019


The Role

A rewarding role working for the industry’s leading representative body supporting the professional development of CIPP members, students and tutors. The successful candidate will be responsible for ensuring members are kept up to date using different mediums including the CIPP website, social media, articles and webcasts.

The successful candidate will also be responsible for ensuring that information is communicated both internally and externally in respect of the work of the policy team. As the role is a senior position, it is expected that the post holder will prioritise their own workload with minimum supervision.


Principal Accountabilities

This role will be the primary source of news updates relating to payroll, pensions and reward, publishing daily news items, producing monthly webcasts, regular industry related articles and collation of payroll: need to know.

The role will also require the successful candidate to attend policy consultation forums and deliver presentations on payroll related topics.

The jobholder will be required to offer support to other members of the policy and research team from time to time.


Specific responsibilities

• Responsible for the production and / or proofing for accuracy of the following communications:

–  Articles that the policy team produces for Professional in Payroll, Pensions and Reward, and external mediums

– Conference presentations to external customers such as payroll user groups

– Updating of information for the website, e.g. Payroll: need to know

– Updating of information held by the policy team for internal use

– Creation of surveys for the policy team using an electronic survey tool

– Compilation and reporting the analysis of survey results

• Full production of News On Line

• Social media postings

• Undertaking research on current operational issues within the payroll and pensions profession

• Production of webcasts

• Any other duties reasonably requested by the associate director of policy.


Behavioural competencies required

• Strong team player with excellent organisational and time management skills

• Excellent quality oral and written communication skills and an understanding of when and how to communicate

• Resourceful and dynamic; able to adapt to change and thrive in a demanding environment and with different technologies

• Meticulous attention to detail with excellent research and analytical skills. This role requires extensive reading and absorption of information which can then be relayed authoritatively in both written and oral communication

• Commercial awareness and the ability to pre-empt problems and identify solutions when problems do arise

• Pro-active and motivated

• Energy, enthusiasm, discretion, and diplomacy

• Sensitivity and the ability to listen to several views, particularly at consultation meetings, but to hold to an agreed course of action, will also help success in the role.


Technical competencies required

• Extensive payroll knowledge enabling the ability to monitor legislation for content changes to the payroll profession. Pensions experience would be an advantage but not essential

• Confident delivering presentations to audiences

• Ability to write communication pieces on payroll related topics for various publications and periodicals

• Excellent computer skills, a knowledge of Microsoft Office and internet search tools along with the ability to learn new applications as required.


Knowledge, skills and experience

• Recent and substantial payroll management delivery experience is essential; pensions experience would also be useful

• CIPP, or equivalent, qualified to Foundation Degree or level 5 diploma in payroll, pensions or reward

• Customer service experience

• High quality oral and written communication skills

• An ability to liaise with key people, whether interested internal parties or external suppliers

• The ability to deal accurately with day-to-day important and often urgent details, whilst not losing sight of the overall job purpose

• Drive, determination and resilience

• Excellent levels of IT literacy

• Common sense and a good sense of humour.


Terms and Conditions

Salary: TBC (depending on experience)

Working week: 37 hour working week (full-time)

Annual leave: 25 days annual leave per annum (plus bank holidays)

Pension: Group Personal Pension Scheme available

Healthcare: Health Care and Cashback Schemes available

Location: Office-based, in Solihull, home working would be considered.


Recruitment Process

Those who wish to be considered should submit a CV, along with a covering letter explaining why they are interested in the post and what they will bring to it, and email to by no later than 23 August 2019.


The CIPP is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.

Payroll Clerk – Stratford-upon-Avon


We have a great opportunity for a Payroll specialist to join our successful payroll team at our Head Office in Stratford-Upon-Avon.


Ideally you will have previous payroll experience and be competent using Excel and Word. You will need excellent organisational skills and attention to detail to cope with the demand that comes with this busy role. CIPP qualifications are desirable, but not essential as the company will provide training for the right candidate.


This is an ideal role for those looking for career progression.


The responsibilities include:

– The processing of the group’s monthly salaries including statutory deductions and manual calculations

– The administration of starters and leavers

– Dealing with HMRC, P11d and staff benefits queries.

– Supporting staff with general payroll queries via telephone and email.


Applicants must possess:

–        Previous payroll specific experience

–        Ability to work to tight deadlines and remain calm under pressure

–        Exceptional attention to detail

–        Ability to work within a team environment and on their own initiative

–        Good communication skills – both verbal & written


The working hours for this role are:

Monday to Friday: 8:30am – 5:00pm


Remuneration & Benefits:

In return we will support CIPP training and qualifications, an excellent salary, 25 days holiday plus bank holidays, workplace pension scheme and company car schemes. Listers employees can also enjoy a retail discount scheme such as discounted hotel rooms and weekly shop!


On-site parking is provided.

If you feel confident in your administration skills and would like to be considered for this opportunity then please don’t hesitate to send a copy of your CV to us by clicking the ‘Email My Details’ button.

Corporate Payroll Assistant

Salary from £31,040, rising to £36,245.

40 hours per week Monday – Friday 8am-4.30pm

We are recruiting for a Payroll Assistant to join our growing Corporate Administration team, based at our Head Office in Atherstone.  Corporate Administration takes a closer look at how Aldi is performing and shares best practice knowledge with our international business.

As a Payroll Assistant you’ll be working in a fast paced environment and you will be responsible for achieving compliance with all internal and external payroll guidelines and regulations, whilst contributing to a co-operative working environment.

Key Responsibilities:

  • Liaising with internal national and international departments, and internal and external auditors.
  • Processing all starter/leavers, statutory payments and Corporate management payroll.
  • Reconciling monthly pension contributions, maintaining stakeholder pension scheme.
  • Maintaining payroll and personnel files.
  • Processing tax year end documentation, maintain employee P11D information and producing the relevant documentation for HM Revenue & Customs.
  • Ensuring national and international deadlines are complied with.
  • Checking invoices for services and equipment, following company procedures.

Skills required:

  • CIPP Payroll Technician Certificate or Foundation Degree Year One Practitioner Certificate is essential
  • GCSEs grade A-C (or equivalent) in Maths and English.
  • Experience in a Payroll position is essential.
  • Experience of working with Resourcelink is desirable.
  • Proficient in Microsoft Excel and Word.
  • Excellent attention to detail.
  • Strong work ethic.
  • Professional written and verbal communication style.
  • Organised and able to work in a structured, methodical manner.
  • Takes personal responsibility for resolving queries and issues.

To apply or for more information, please visit our recruitment website

We’re Recruiting – Payroll Officer

Goodwille is a forward-thinking, ambitious company dedicated to providing foreign businesses with the professional services required to establish themselves and flourish in the UK. These include Corporate Legal, Finance, People Management, Payroll & Virtual Offices.


We are currently looking for an experienced Payroll Officer to join our Payroll team in Warwick. As part of the Payroll department, you will provide an effective and efficient payroll service to a range of international and UK clients. While you will primarily work with the Payroll team, all our departments are integrated and you will also find yourself liaising with all other departments, such as HR, Finance and Company Secretarial departments on a regular basis.


You will be responsible for:
• payroll processing and reporting on a portfolio of international clients
• set up payroll for new clients
• register clients for PAYE
• keep up to date with and ensure that payroll regulations and tax laws are followed and share technical knowledge within the business
• completing P11D’s, PSA applications and year end PAYE requirements
• building relationships with clients and their employees


Having experience working with payroll is a prerequisite, as well as a sound knowledge of pension schemes and handling P45’s and P60’s. Experience working with payroll software (preferably STAR payroll professional) and good knowledge of Microsoft office are essential. Additionally, we would like the candidate to be a true team-player with the kind of excellent communication and customer focus skills that will allow you to explain payroll related issues to the team and, more importantly, to your clients at all levels. Experience with working in an international environment and handling employees in different countries would be an advantage.


In joining us, you will become part of a modern, forward-thinking and inclusive organisation, capable of offering a stimulating environment where you will be part of developing and growing the Payroll department.


This is your chance to join #TeamGoodwille – check us out on Instagram. When you join Goodwille you get access to a whole range of employee benefits, all designed to ensure an enjoyable work/life balance. Some benefits for all employees include:

  • Office fruit every week
    • Employee perks, rewards & benefits including discounts on supermarkets (Sainsbury’s, Tesco etc.) high street stores (Topshop, John Lewis etc.) & gyms
    • Complimentary phone insurance, as we know how important it is to stay connected
    • Access to the well-being & lifestyle platform, including eating advice, exercise routines and yoga videos
    • Generous social budget for team lunches, parties and for you to hang out with colleagues


Job type: Permanent, full time
Location: Warwick
Salary: Depending on experience/skill set


If you like the sound of this vacancy and all the features and benefits you get by being part of a team like Goodwille, then please contact

HR/Payroll Administrators

3 x permanent full time posts

1 x fixed term (6 months) 14.8 hours

Salary: Grade 5 £19,554 to £21,166 per annum pro rata

Location: Regent House, King Street, Dudley, DY3 8PR


An exciting opportunity has arisen for a number of HR/Payroll Administrators to join an innovative and progressive Council. The roles will be an integral member of Dudley MBC’s team, delivering the Customer Connect element of a wider Transformational Programme, administering the Payroll Service.

As part of the Customer Connect Service the postholders will be expected to:

  • Assist in providing a professional, solution focused HR/Payroll transactional service
  • Undertake a range of transactional activities including directorates, schools, recruitment and pensions

You will work with a reasonable degree of autonomy and may be responsible for a number of areas of transactional work.

The ideal candidate will have:

  • Demonstrable office experience, including the development, management and operation of administrative systems, parts of which should be at a senior level, with supervisory responsibilities, overseeing and advising lower level administration staff
  • Demonstrable experience and knowledge of processing a range of transactions using HR/Payroll/Pensions systems
  • Good understanding of Local Government Terms & Conditions / Teachers Terms and Conditions and current payroll and employment legislation

The entry requirement recommended for this role is NVQ Level 3 in either Business Administration / Customer Services / CIPP/ CIPD or a related field.

A commitment and willingness to undertake further training and development dependent upon existing qualifications and requirements of the post is also essential.

Informal enquiries to Tony Middleton or Hema Patel on 01384 811300.

For more information and to apply, please click the apply button.

Closing date: 28th June 2019.

Interview dates: 11th and 12th July 2019.


NB: We reserve the right to close vacancies prior to the advertised date if a large number of applications are received.

The Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at

Function of Role: Delivering training courses and supporting the training function.


Reports To: Training and quality assessment manager.


Recruitment Process:

The application is a two-stage process:

1. Please send a cover letter and curriculum vitae demonstrating your suitability for the role to by no later than 7 June 2019.

2. If successful you will be invited to attend an interview at our office in Solihull on 20 June 2019, where you will be required to demonstrate your knowledge and conduct a presentation on a topic provided in advance.


The Role Outline

This exciting new role will be a remote based worked with regular travel to Goldfinger House in Solihull and other external venues, such as client premises, other partnership organisations, as the role necessitates.

Its fundamental purpose will be to deliver high quality training courses and to promote other training to both individual delegates and corporate organisations as part of an end to end service in recognition of the institute.

The role will also involve supporting the CIPP Policy team to include material development and may require the trainer to cover the CIPP advisory service should it be required.


Principal Accountabilities

The job holder liaises closely with Training and quality assessment manager and where required managers responsible for other departments to assist with the growth and quality of the training courses and wider CIPP offer is being delivered.

The role requires input to design and develop innovative learning solutions to meet the employer requirements by providing expertise in educational needs including the introduction of new courses.


This role will be the primary source for:

• Delivering training courses in both public venues and client premises.
• Assist with booking and enquiries when required.
• Develop and grow relationships with key customers.
• Assist with in-house enquiries and bookings.
• Encourage future business.


Key Responsibilities:

• Deliver high quality training presentations, ensuring that they are interesting, enjoyable and the learning objectives are achieved.
• Participate in the creative design of learning and development deliverables, including content mapping and learning objectives.
• Carry out assessments to identify skills/knowledge gaps, and make appropriate recommendations for training and development.
• Assist with the development of course content based on market research, legislative changes, evaluation tools and subject matter expert feedback.
• Develop interactive exercises and tests.
• Working with the Policy team, assist with maintenance of courses by adding, deleting and changing content as appropriate to keep material up-to-date.
• Liaise and work with the Training and quality assessment manager to enhance and improve training processes, are offerings and relationships with customers.
• To create and update existing lesson plans to facilitate effective learning for all training courses.
• Working with the Training and quality assessment manager to update the training marketing briefing notes for use across the wider business.
• Working with the Training and quality assessment manager to ensure the training pages on the CIPP website are updated.
• Create and disseminate the weekly training report providing booking information to the wider business.


Behavioural Competencies Required:

• Resourceful and dynamic individual; able to adapt to change and perform against tight deadlines in a demanding environment.
• High attention to detail is required with excellent research and analytical skills.
• An orientation towards continuous learning.
• Highly skilled and experienced in problem solving.
• Considers the learner and learning environment when communicating information with tact and diplomacy.
• Strong team player with excellent organisational, project and time management skills.
• Ability to assess community, business and industry needs using market research, and other sources.


Technical Competencies Required:

• Ability to monitor legislation for content changes to the payroll profession and contextualise is application.
• Comprehensive training and facilitation skills and ability to adapt to varying audiences.
• Skilled written communicators that can write; training courses, publications and social media communications.
• Proficient computer skills/knowledge of Microsoft Office.


Knowledge, Skills and Experience

• Recent and substantial payroll management delivery experience.
• A minimum level five or equivalent qualification in payroll.
• Demonstrable customer experience focus.
• Demonstrable ability to deliver presentations to individuals with different learning styles and motivations for learning.
• Demonstrable ability to facilitate and deliver training using a number of different mediums, for example Face to Face, Online and Webinar.
• An ability to liaise with key people, whether interested internal parties or external suppliers.
• The ability to deal accurately with day-to-day important and often urgent task, while not losing sight of the overall job purpose.
• Excellent understanding of how payroll is delivered in different sized organisations as well as organisations that impact on the payroll functions for example HMRC.
• Drive, determination and resilience.



Essential to hold one of the following or an equivalent:

• The CIPP Foundation Degree in Payroll Management or the
• The CIPP Diploma in Payroll Management


Other information

The trainer, must also be prepared to achieve Chartered membership of the CIPP within 12 months of appointment.


Key Requirements

• A significant aspect of this role is the need for location flexibility, due to the location of any training that will be delivered and may need to stay away overnight.
• The role will be required to attend the CIPP offices in Solihull regularly.
• It is an essential requirement that the job holder can commit to travelling throughout the UK and, where required, overseas and working outside of normal working hours as necessary.


Other Activities
The job holder may be required from time to time to undertake other duties than those listed above which are identified by their manager as necessary for the operational management and/or commercial development of the CIPP.


Terms and Conditions:
Salary: TBC (depending on experience)
Working week: 37 hour working week (full-time)
Annual leave: 25 days annual leave per annum (plus bank holidays)
Pension: Group Personal Pension Scheme available
Healthcare: Healthcare and cash plan schemes available
Location: Remote


The CIPP is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.

Sheridan Maine is recruiting for a Payroll Manager to join a well-known and awarding winning business near to Birmingham Business Park.  As the Payroll Manager you will be focusing on managing a well organised an process lead team to provide a quality and professional service, adding value by improving processes for the team and end user.

The Role

As the Payroll Manager you will be focusing on managing a well organised an process lead team to provide a quality and professional service and adding value by improving processes for the team and end user.

Duties and Responsibilities

  • Ensure weekly and monthly payrolls are processed in agreed timeframes and processing timetables.
  • General Payroll support for and advice to both internal and external users
  • Recruiting, developing and retaining the team
  • Reviewing processes, legislation, and business practice
  • Continuous training and development of staff including one-to-one meetings
  • Supporting other teams with system migration and Projects keeping all relevant people up to date
  • General reporting including end of year duties

Person specification

Our client is looking for an experienced and driven Payroll manager to join the business leader and technical champion of the business.

  • Management of staff in a busy environment
  • Systems and data migration knowledge
  • Experience of Gap analysis and process mapping
  • Excellent communication skills
  • Skilled in PAYE legislation
  • Advanced Excel skills
  • Experience with TUPE’s and acquisitions

Desirable skills

  • Experience with Northgate PS enterprise
  • CIPP or similar qualification
  • Previous experience in a large scale business

What is on offer?

This business has consistently grown and is a market leader in its field. An award winning company known for being an excellent place to work. This is an exciting department that is performing well and is going through multiple growth projects. There is much scope for growth and development in the role.