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Client Payroll Manager

Manchester

Full-Time

Competitive Salary + Benefits

 

We’re working with a leading payroll bureau that’s scaling fast and they’re on the lookout for a Client Payroll Manager who knows how to keep both clients and their payrolls happy.

This isn’t just about running payrolls (though you’ll absolutely need to know your stuff). It’s about owning a portfolio of varied clients, building solid relationships, solving problems before they arise, and being the go-to expert for all things payroll. You’ll lead by example, mentor junior staff, and make sure the service always feels smooth, accurate, and genuinely helpful.

 

What you’ll be doing:

  • Managing a portfolio of clients across multiple sectors
  • Overseeing complex payrolls with confidence and accuracy
  • Supporting and guiding a small team of payroll pros
  • Acting as the key point of contact for client queries and escalations
  • Spotting opportunities to improve processes and service delivery

 

What we’re looking for:

  • Strong end-to-end UK payroll knowledge (multi-frequency experience a plus!)
  • Bureau or client-facing payroll experience is essential
  • Confident communicator with a natural customer-first mindset
  • Someone who thrives in a fast-paced, high-volume environment

 

Interested? Apply today!

 

JGA Recruitment Group Ltd (“We”) are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

 

Reference: 040725FM

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We are recruiting for Payroll Specialists! This is a exciting role part of our growing Service team. If you have experience in processing payrolls from start to finish we would love to hear from you!

 

Location: Our Cheadle office – Southgate Centre One 319 Wilmslow Road Heald Green. Cheadle. Manchester SK8 3PW

Hybrid working – 3 days in office and 2 days from home

 

JOB PURPOSE:

  • To deliver World Class Service to clients
  • To process and deliver client payrolls and all other related services including “end of year” (EOY) requirements accurately and on time

 

KEY OBJECTIVES:

  • World Class Service delivery
  • Accurate and timely payroll delivery
  • Client retention

 

KEY DUTIES/TASKS:

  • Collate, interpret and validate data supplied by clients for processing
  • Process client data in line with departmental processes & procedures
  • Communication with clients in line with departmental processes and procedures
  • Analyse & manage payroll output for accuracy and to meet legislative requirements
  • Highlight and escalate/respond to any matter that may affect the smooth running of client payrolls
  • Perform reconciliations and EOY processes as required by the client schedule
  • Prepare and complete manually calculated payslips
  • Respond to allocated client queries and take appropriate action in accordance with service level performance targets
  • Liaise with other departments to meet client service definition criteria
  • Ensure client Payroll Procedures manual is current
  • Provide information as necessary to statutory bodies
  • Maintain knowledge of current ADP products and services
  • Maintain knowledge of current statutory legislation
  • Work with other team members to meet payroll deadlines
  • Participate in the collation and analysis of payroll service performance statistics and resulting improvement plans
  • Utilise knowledge to contribute to the training programmes for new and less experienced members of staff
  • Carry out other duties as required to fulfil the role
  • Follow ADP policy as stated in the Associate Handbook

 

SKILLS AND KNOWLEDGE:

  • Minimum of 2 years UK payroll experience
  • Payroll legislation knowledge
  • Strong customer service skills
  • Good communicating and influencing skills
  • Results orientated
  • Process and quality orientated
  • Microsoft Office, including Excel, Word and PowerPoint

 

BENEFITS:

  • 25 days holiday with the option to buy/sell
  • Pension scheme
  • Life assurance cover
  • Private medical insurance
  • Employee discount portal
  • Study support
  • Employee volunteering scheme

 

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We’ve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

 

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

 

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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Head of Operations

Ofsted

Salary: £66,475 (pro rata) per annum. Rising to £67,140 (pro rata) per annum on successful completion of probation. Part-time minimum four working days.

A Civil Service Pension with an employer contribution of 28.97%

Contract type: Temporary, Fixed term Loan

Length of employment: We offer this role on a temporary basis for 18 months. We may extend the role beyond this, depending on business requirements, or with the possibility of becoming permanent.

Working pattern: Full-time, Job share, Part-time

Reference number: 402737

 

Are you a payroll expert with a passion for leading high-performing teams and delivering excellent service? We’re looking for an experienced Head of Operations to lead and develop our payroll function, ensuring the accurate and timely delivery of pay to our valued workforce.

As Head of Payroll, you will be responsible for overseeing all aspects of the payroll process, managing a skilled team, and ensuring compliance with legislative and organisational requirements. You’ll work closely with internal stakeholders, HR, and Finance colleagues to support business needs and continuous improvement.

 

About You:

  • CIPP member or hold a recognised payroll qualification, or CIPD membership with significant payroll experience
  • Proven experience in leading a payroll function in a complex or public sector environment
  • In-depth knowledge of UK payroll legislation, tax, pensions, and statutory reporting requirements
  • Strong analytical skills and experience working with payroll and HR systems
  • Excellent leadership, communication, and stakeholder management skills

This is a fantastic opportunity to make a real impact by leading a vital function and shaping the future of our payroll services.

Join us and help ensure that our people are supported and rewarded with excellence.

Any questions please let me know.

Apply Link: Head of Operations – Civil Service Jobs – GOV.UK

Apply before 11:55 pm on Sunday 11th May 2025

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Title: Payroll Manager

Location: Manchester – 3 days in office

Salary: Competitive

 

JGA are seeking a Payroll Manager to join this leading business and work with clients to support, process and advise on their payroll services. You will be able to enjoy hybrid working (2 day from home) and the chance to lead on your own portfolio.

 

You’ll be responsible for:

  • Process the payroll for your own portfolio of clients.
  • Process all statutory and pensions payments, and company benefits.
  • Work with clients to establish strong relationships.
  • Provide exceptional customer service to the clients.
  • Process payrolls for these clients where required.

 

What You’ll Need:

  • Over 7 years of experience in a client/ bureau setting.
  • Knowledge of statutory and pensions payments.
  • Strong payroll systems and manual calculations knowledge.
  • Proven track record managing client relationships.
  • Outstanding communication skills.

 

Interested? – Apply today!

 

JGA Recruitment Group Ltd (“We”) are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

 

Reference: 1202AW