Contract Type: Fixed Term
Hours: Full time, 35 hours a week
Closing Date: 23:59 on Monday 27th July
Location: Birmingham (or anywhere if candidate can travel to Birmingham a couple times a week)
Salary: £35,000 to £40,000

We’re looking for a Payroll Specialist to play a pivotal role in continuing the exceptional progress we have made in aligning our core HR systems and providing a self-service offering to our colleagues.

This is an exciting opportunity to join a thriving and supportive workplace and is best suited for someone as passionate as us about transforming the lives of young people.

Due to Covid-19, this is initially an agile role so you can be based anywhere in the UK. Once we start to re-open our offices for staff, you must be able to travel to our Birmingham office at least once a week.

What you will do:

  • Progress our pension provision
  • Review and align all payroll processes and inform on best practices
  • Be involved in supplier engagement
  • Help build on the capability within the team in line with our People Agenda
  • Work closely with our payroll team to provide leadership and coaching to develop succession planning within the team

What we need from you:

  • Experience of payroll systems, ideally SAP SuccessFactors
  • Experience of coaching, mentoring and developing others
  • Be able to run a payroll end-to-end
  • An in-depth knowledge of pension scheme rules and administration of schemes, including salary sacrifice
  • Experience of end to end project management
  • To be able to commute to our Birmingham office when required (travel is paid for)

For more information or to apply, please go to our website.


Why we need a Senior Payroll Specialist:

This year we aim to support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome.


We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.  Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.


We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.  We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.


Perks for working at The Trust:

  • Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
  • Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
  • Interest-free season ticket loans
  • Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
  • The Trust will contribute 5% of your salary to the Trust Pension Scheme
  • You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
  • Generous life assurance cover (4 x annual salary)

The Prince’s Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.


We are committed to equality and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders.



We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We’ll be in touch directly if we need you!

Req ID: 402

We have an exciting opportunity for an experienced Payroll Manager to join our client’s friendly Head Office team in Solihull.

You will be responsible for the accurate, timely and efficient processing of payroll data and play a key role in implementing process improvements to benefit the department and the wider business.

Duties include:

  • Responsibility for processing multiple monthly payrolls for 2000 employees. To include starter, leaver, amendments, absence, overtime, statutory payments and pensions
  • Dealing with discrepancies and queries relating to payroll
  • Supporting the monthly financial accounting requirements of the business, to include report generation, producing weekly/monthly payroll journals, reconciliations, etc
  • Responsibility for the running of the Company Pension Schemes – experience with NEST is essential.
  • Raising monthly and ad-hoc payroll related payments/Managing fuel cards, car insurance and related tasks
  • Processing of company cars/P11D’s and dealing with associated queries
  • Completion of all company and year-end payroll processes
  • Support any Payroll/HR projects as required
  • Updating of payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers.
  • Preparation of reports by compiling summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages.
  • Responsibility for gender pay gap reporting

Ideal candidate:

  • Experienced in Sage Payroll 50 with extensive knowledge of pensions schemes and auto-enrolment
  • Excellent attention to detail and great communication skills
  • Able to work alone and sometimes under pressure.
  • Be able to confidently meet monthly payroll targets
  • Comfortable working closely with the Senior Management Team

Other details:

  • Fulltime Permanent Contract (Mon to Fri) 9 am to 5.30 pm
  • 28 Days Holiday (Inclusive of statutory holidays)
  • Free parking
  • Progression opportunity with a growing business


Title: Payroll Administrator
Location: Stoke on Trent
Salary: £22-25,000
Contract: Permanent

A professional and enthusiastic Payroll Administrator is required immediately to join a leading firm of chartered accountants based in Stoke on Trent for an immediate start.

As a Payroll Administrator you will have at least 2 years experience working in a Payroll environment.  During your time as a Payroll Specialist you will have also been exposed to pensions & RTI, absence, new starters, leavers, annual salary review and have picked up excellent Excel experience

Manual calculations, payroll legislation knowledge and excellent communication skills are required to be a successful Payroll Administrator in a challenging and rewarding environment.

If you have experience of using SAGE, this will be highly beneficial.

JGA Recruitment Group Ltd. (“We”) are committed to protecting and respecting your privacy. We are a specialist payroll, HR & Marketing recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). This statement together with our privacy notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

HR Advisor – Pay and Reward

Cabinet Office

Apply before 11:55 pm on Sunday 28th June 2020


Birmingham is our preferred location. (GPA is committed to an agile and smarter working approach based on outcomes, which means the successful candidate would only need to attend the office when business needs require a physical presence.)

About the job


The Government Property Agency (GPA) was launched as an Executive Agency of the Cabinet Office in 2018. The GPA represents a step change in the way that Government property estate and assets are managed efficiently, by providing innovative and flexible solutions across the Government estate. Our core service is to support departments in business change and workforce transformation. The GPA is the place to be for UK’s leading professionals in estates, commercial, project management and beyond.

The Human Resources (HR) team within GPA is a small, dedicated and friendly team of professionals from a range of complementary backgrounds both in and outside of the Civil Service. We lead, support and develop approximately 200 GPA staff, who are based around the UK, and we drive the people aspects of our business transformation programme. It is an exciting time to join our team.

Job description

We are looking for a highly motivated person to join our team who is keen to play an important part in leading and developing some key strands of HR within GPA. The post holder will be able to be strategic, creative and have a significant impact across the agency.

You will be experienced in finding solutions to challenges, whilst working within policy parameters, and will be a self-starter, able to work from your own initiative. You will be able to look at systems and processes, spot potential levers for change and take effective action to realise that change. You will work collaboratively across teams, spotting opportunities for improvements and supporting colleagues to adopt leading edge approaches to pay and reward to support the people agenda.

You will be effective at communicating with impact and have an
ability to influence, and consult with, key stakeholders. You will have strategic awareness of internal and external reward trends and good project management skills to manage multi-strand projects. You will have strong analytical and numerical skills to complete data analysis.

As well as being comfortable with numbers, and aware of legal and
regulatory requirements, you will need to be able to communicate and educate employees and line managers about the reward strategy. You will work with colleagues in other departments to create a coherent employee value proposition approach.

We are seeking someone who is comfortable working in fast-moving environments and can show flexibility in adapting to priorities as they arise, whilst maintaining focus on core deliverables. You will be confident using data and research evidence to drive effective decision-making and practice.

Finally, you will have a strong delivery focus, underpinned by solid organisational skills and you will be able confidently to apply them to drive forward our people agenda.


Key responsibilities are to lead and deliver GPA’s approach to pay and reward. You will ensure GPA has the basics right and you will take the agency forward in its approaches ensuring we create and sustain a high performance culture. The post holder will work to the Head of HR Delivery who sits under the Head of People Team/HR.

You will be responsible for:

– Producing GPA pay remit
– Managing GPA performance management system
– Leading on Trade Unions engagement
– Increasing and publicising employee benefits, e.g. childcare scheme, cycle to work scheme, etc
– Managing In Year Bonus system
– Working with SSCL on complex pay queries
– Linking to MyCSP, our pensions provider

To achieve this, key activities and deliverables will include:

– Plan and deliver the cyclical pay activities, including the annual pay award, pay remit, and in year bonus
– Deliver key interventions as part of the GPA Reward Strategy
– Manage grading changes for the agency through the JEGS (job evaluation) process
– Carry the Employee Value Proposition through all HR activities
– Manage the activity and engagement required for the performance management process
– Manage our engagement with our recognised Trade Unions
– Play a role in the cross-government reward network
– Draft papers to the Executive Team and provide bespoke reporting on demand
– Support the work of the wider HR team as required



– 25 days annual leave on entry, increasing on a sliding scale to 30 days after 5 years’ service. This is in addition to 8 public holidays. This will be complemented by one further day paid privilege entitlement to mark the Queen’s Birthday.

– A competitive contributory pension where we pay significant contributions to the cost of your pension. There are additional benefits to the Civil Service Scheme. https://www. the-benefits-of-your-civil-service-pension

– Generous paid maternity and paternity leave which is substantially more than the statutory minimum offered by many other employers.

– Childcare benefits: Access to the Tax Free Childcare Scheme. The government has introduced the Tax- Free Childcare (TFC) scheme. Working parents can open an online childcare account and for every £8 they pay in, the government adds £2, up to a maximum of £2000 a year for each child or £4000 for a disabled child. Parents then use the funds to pay for registered childcare. Existing employees may be able to continue to claim childcare vouchers, so please check how the policy would work for you here;

– Interest-free loans allowing you to spread the cost of an annual travel season ticket or a new bicycle;

– The opportunity to use onsite facilities including fitness centres and staff canteens (where applicable).

– Cycle to Work scheme.

– Access to bespoke Civil Service discounts and benefits via mylifestyle.

Things you need to know


Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check.

Selection process details

Applications close: 23:55pm Sunday 28th June

We anticipate interviews being held weeks commencing 13th July

Interviews will be online via video conferencing and we will send you the details you need.

Vacancy managers may sift on one lead behaviour at the application stage. We regret that feedback is only available, at the discretion of the vacancy manager, following the interview stage.

Candidates who are deemed appointable at the interview stage will be held on a reserve list for 12 months.

Our assessment is based on the Civil Service Success Profiles framework, and we start by gathering evidence that candidates have the experience, behaviours, technical competence and skills required for the role.

For shortlisting, you will be assessed on the following:

Experience (Essential and Desirable):

– Experience in working within an HR team/function (Essential)

– Experience working with reward and pay (Desirable)

Behaviours (Essential):

– Communicating and Influencing (lead behaviour)

Technical (Essential):

– Full or part-qualified associate member (Level 5) of the Chartered Institute of Personnel and Development (CIPD) or willing to work towards this, or an equivalent professional qualification which might include a Level 5 HR apprenticeship.

Skills (Desirable):

– Strong analytical and numerical skills – numerically confident and able effectively and accurately to analyse and interpret data to create and present evidence based insight.

– Digital proficiency – effectively using digital technology to deliver services and value for money.

– Evaluation of the effectiveness of interventions and providing recommendations.

– Building and managing relationships and partnerships – consulting and collaborating with key stakeholders.

At interview, you will additionally be assessed on:


– Changing and Improving
– Working Together
– Delivering at Pace

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Contact point for applicants

Job contact :
Name :
Email :
Recruitment team :
Email :

University of Warwick – Human Resources<br />Salary: £41,526 to £49,553 per annum

Senior HR System Specialist – SuccessFactors (102073-020)

University of Warwick – Human Resources

Permanent position, 36.5 hours per week.

We are seeking a Senior HR Systems Specialist to join our HR Department, primarily to manage and deliver a high-quality support and maintenance service for our new HR system, SuccessFactors, and its constituent modules.

It’s an exciting and challenging time to join us during our implementation of SuccessFactors and its constituent modules across the University. You will play an important part in the ongoing development of our new support module for HR systems, shaping your team’s vital contribution to the effective outcome of a significant University-wide change programme.

Drawing on your extensive experience in application support for HR systems, you will provide high-level technical expertise in relation to SuccessFactors and enable your two direct reports to work with you effectively to carry out routine maintenance, make configuration changes, resolve complex issues, carry out comprehensive system testing for upgrades and changes, maintain data integrity and run reports. You will personally carry out the most complex configuration changes, data imports and mass change processes.

Your specialist knowledge of HR business processes and advanced communication skills will enable you to gain an in-depth understanding of emerging user requirements and to develop innovative solutions, which you are able to translate into effective methods of user support, including system documentation and training. At a demanding time within the HR Systems team, your ability to manage competing and emerging priorities under pressure will enable you to hit the ground running.

Interview Date: Week commencing 29 June 2020.

Full details of the duties and selection criteria for this role can be found in the vacancy advert on the University of Warwick’s jobs pages. You will be routed to this when you click on the Apply button.

FTE £24,799 – £25,801 (depending on experience), pro rata for part-time hours of 16 – 20 p.w.:

CRASAC invites applications from experienced female finance administrators to join our committed team supporting survivors of sexual violence.
Coventry, West Midlands

Job Title: Policy & Advisory Officer (fixed term for 6 months)

Department: Education

Reports to: Policy Operations Manager

Date: April 2020

The Role

The purpose of this role is to promote excellence in the payroll and pensions profession, by not only being an enabler of legislation but to be part of team that plays a key role with government departments. This role has a front-line advisory service requirement, advising members on technical issues of payroll, pensions or reward in addition to proofing the technical material primarily used for training and qualification courses

As part of the policy team this role will work closely with Policy and Research Officers, in addition to the Policy & Research Technical Lead and Policy Operations Manager.

Person Specification

We are looking for a person who can demonstrate team working, with a positive attitude. All eligible candidates must satisfy both the technical and non-technical criteria defined below and will be able to demonstrate these skills from their time working in a payroll, pensions or reward role. An excellent telephone manner is required as is excellent writing skills.

Specific responsibilities

Duties will often be shared between the policy and advisory officers as resource and or expertise permits. However, this role will be responsible for providing assistance to the technical author by proofing all technical material. Other duties that will be shared include:

1.Operating and maintaining the CIPP’s technical advisory service.

2.Provide assistance to the technical author by proofing all technical material

3.Working with the Lead Technical and Research Specialist to respond, on behalf of the CIPP, to member’s issues. Preparing articles and Q&As based on these responses for inclusion in the Institute’s member magazine.

4.Undertaking research and or supporting research as requested on current operational issues within the payroll and pensions profession.

5.Supporting the Policy & Research Officers with statistical evidence obtained from the technical helpline.

6.Provide information as necessary to the Policy & Research Officer for inclusion on the CIPP website, in News On Line and the Institute’s magazine.

7.Contribute to programme content for member and national forums, using statistical evidence.

8.Prepare and distribute reports pertaining to partner organisations, detailing queries received and the main topics, working in.

9.Prepare a statistical report, to include recommendations to support the Policy Operations manager report.

10.Facilitate, monitor and report on the CIPP’s online forums including Specialist Interest Groups, alerting the Policy & Research Officers and or Policy & Research Technical Lead of specific issues where appropriate.

11.Attend ad-hoc consultation and or Specialist Interest Group meetings where required.

Potential candidates for this post will need to demonstrate:

• Minimum of 3 years’ experience in a payroll and or pensions environment.

• Broad payroll knowledge across the areas covered in appendix 1. It is understood that the post holder will not always inherently possess this knowledge. A steep and continuous learning curve is part and parcel of this role due to the changing nature of the subject matter.

• Confidence in their ability to work with members.

• An enquiring mind and the self-motivation to seek out answers are vital.

• Enjoyment of detail involved in payroll and pensions administration, with particular reference to proof reading.

• Resilience.

• Sense of humour.

• Initiative.

• Flexibility.

• Top quality oral and written communication skills and an understanding of when and how to communicate.

• Attention to detail. This role requires extensive reading and absorption of information which can then be relayed authoritatively in both written and oral communication.

• Good levels of IT literacy.

Terms and Conditions:

Salary: TBC (depending on experience)

Working week: 37 hours

Annual leave: 25 days annual leave per annum (pro-rated)

Pension: Group Personal Pension Scheme available


The role will be preferably office based at the CIPP’s headquarters; Goldfinger House, Solihull, although remote working will be considered.

Recruitment Process:

Those who wish to be considered should submit a CV, along with a covering letter explaining why they are interested in the post and what they will bring to it and email to before the deadline of 11th May 2020.

The CIPP is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.

Payroll Manager

£31,029 per annum, rising to £35,608 on an annual basis

35 hours

Based in Rednal, Birmingham


The NASUWT is the leading Trade Union representing the interests of teachers and school leaders throughout the UK, working across the maintained sector and in academies and independent schools.

All NASUWT employees enjoy outstanding terms and conditions of employment, including a Defined Benefit Pension Scheme and 48 days leave pro rata (including closure days and public holidays).

This vital role is responsible for all end-to-end payroll processing across the NASUWT. We are looking for a technically proficient Payroll Manager, with at least 3 years’ experience to:


  • Effectively administer multi-payroll cycles and employee benefit schemes;
  • Meet all financial and payroll deadlines as required;
  • Develop current payroll processes and policies;
  • Ensure compliance with all legislative and statutory requirements;
  • Provide timely reporting to inform management regarding staffing costs.


The successful candidate will be organised, methodical and able to work with minimal supervision. Previous experience with iTrent HRM and Payroll systems will be advantageous as well as a commitment to providing a customer focused service.


Closing date for receipt of applications: Sunday 22 March 2020


An application pack can be downloaded from the NASUWT website: quoting the reference: PMF20


Any queries should be directed to: or tel: +44 (0)121 457 6225.


The NASUWT is an equal opportunities employer

We are now looking to recruit Payroll Assistants, to join our Corporate Administration team based in Atherstone.


Working in a fast-paced environment, you will be responsible for achieving compliance with all internal and external guidelines and regulations, whilst contributing to a co-operative working environment.


Responsibilities will include:

  • Liaising with internal national and international departments, and internal and external auditors/bodies as required
  • Processing all starters/leavers, statutory payments, attachment of earnings orders and Corporate management payroll
  • Reconciling monthly pension contributions, maintaining stakeholder pension scheme
  • Maintaining payroll and personnel files
  • Processing tax year-end documentation, maintaining employee P11D information and producing the relevant documentation for HM Revenue & Customs
  • Ensuring national and international deadlines are complied with
  • Ensuring the security of documentation and electronic data
  • Checking invoices for services and equipment, following company procedures

Minimum requirements:

  • CIPP Payroll Technician Certificate or Foundation Degree Year One Practitioner Certificate is essential
  • GCSE A*-C (or equivalent) in English and Maths
  • Experience in a Payroll position and experience of monthly payroll processing is essential
  • Experience of working with Resourcelink is desirable
  • Proficient in the use of Microsoft Excel and Word
  • Knowledge and experience of pensions, PAYE, NI payments and statutory payments is desirable

Personal attributes:

  • Excellent attention to detail
  • Strong work ethic
  • Ability to prioritise workload to meet deadlines and targets with minimal supervision
  • Professional written and verbal communication style
  • Organised and able to work in a structured, methodical manner
  • Takes personal responsibility for resolving queries and issues


Please note, if you are applying via a job site your CV will not be attached, therefore please ensure you complete the application form.


Salary – £31,600 – £36,900


Location – Atherstone Corporate Office


Job title: Marketing manager

Reports to: Business development director

Date: January 2020


Job purpose


The purpose of this job is to effectively, efficiently and successfully implement and deliver the marketing strategy, supporting the overall business strategy and objectives for the CIPP.


This area of the business works to a very high level and at an extremely fast pace.  The workloads will vary but will always provide new challenges.  The marketing manager will be expected to be self-sufficient and undertake projects/tasks set by the Business Development Director.  This role will generate a number of activities from a wide range of meetings.  At all times this role must seize opportunities to maximise the opportunity to promote the profession and the CIPP’s services commercially.




  • The job holder plays a pivotal role in directly delivering sales across all Institute services through fully utilising all elements of the marketing mix


  • The active customer / prospect database managed by the marketing and membership team includes current and past customers / members, as well as a large prospect database of large corporate and SMEs. The job holder has responsibility for maintaining the database and ensuring relevant contacts are acquired and developed accordingly.


  • The job holder will deal with customers of the Chartered Institute, including members, students and corporate clients


  • The job holder deals with external suppliers of sales and marketing related services, including printers, suppliers of promotional goods, data providers and external media.


Principal accountabilities


  • To implement, in line with overall corporate strategy, the marketing and business development plan (incorporating direct sales, marketing planning and promotional activities) which delivers growth in revenue and customer base. Brand strength and awareness are also key goals within this development plan.


  • To raise the profile of the CIPP through planning and implementing effective PR and social media strategies which are in line and co-ordinated with the overall marketing, business development and organisational strategies and objectives in order to maintain and increase brand awareness, ultimately positioning the CIPP as the organisation to go to for a comment in payroll, pensions or reward. This will include, but is not restricted to:
    • Involvement in various awareness weeks and days which may increase the CIPPs brand exposure for specific initiatives
    • Planning, implementation and analysis of research which will generate interesting and newsworthy headlines
    • Working with other departments to establish creative ideas for PR and social media campaigns linked with objectives
    • Develop and maintain relationships with key press contacts as identified by the CIPP
    • Research, identify and recommend key press contacts based on industry knowledge and understanding of the issues which interest their readership
    • Producing nominations for the CIPP in relevant award categories which will increase the overall brand position of the CIPP and its products and services


  • Line management of the marketing and sales team leaders, and the sales account manager to ensure the successful delivery and implementation of the marketing and sales plans; as well as achievement of targets


  • To work closely with other managers within the organisation to deliver agreed revenues, customers, and other goals, requiring both the building of communication and understanding with peers, as well as the ability to schedule and plan in great detail so that the responsibilities of all parties to the plan are understood and agreed


  • To achieve revenues from promoting the Institute’s range of products and services using the full marketing mix


  • To identify new customers and new business opportunities


  • Creating and editing marketing copy that is accurate, well-researched and meets the Institute’s needs and deadlines


  • Ensure that the CIPP is compliant with relevant data protection legislation relating to marketing and sales


  • To develop, and implement, an effective internal communications plan within the CIPP


  • To deliver other business development or marketing related projects or ongoing operational issues as required for the role


This role requires frequent travel, overnight stays and occasional weekend working.


The above principal accountabilities are to be carried out within pre-determined budget constraint, timescales and quality standards.


Job context


The role’s core focuses are support of revenue and brand growth and is integral to the membership and marketing function within the CIPP.


The job holder will work closely with colleagues and delegates effectively within the team to deliver agreed process outcomes and will work within a tightly knit marketing and business development team.


Three employees report directly to the role.  It is key that while the staff team have specific operational responsibilities, tasks, objectives and skills must be shared across the team to ensure cooperation of effort and flexibility of resource deployment.  The job holder has a responsibility to develop and upskill team members within the marketing and sales team.


Revenue budgets and other targets will be set in discussion with the job holder and the board of directors, but the route to achievement is in the hands of the job holder.


The requirement on the job holder is to represent the CIPP as a highly professional body.


What drives the role?


As the role encompasses differing responsibilities, the post holder organises his/her workload and pace of to meet the requirements of the role thus working to and delivering to all the concurrent and often conflicting deadlines. Meeting planned timescales and budgets is critical to the performance of this role, as is the ability to work with peers and more senior colleagues in other departments.


The role is not standalone but is part of a ‘one team’ culture which requires sharing of ideas and willingness to support all business areas.  The aim is to enable the overall corporate objectives to be satisfied.


This is a fast paced role requiring self-starter skills, as well as the ability to think clearly under pressure. Accuracy and attention to detail is important to maintain the image of the Institute.


The job holder will be a highly motivated and creatively thinking individual who can understand the complex ‘sell’ of a profession, and help to deliver it credibly and successfully to new and potential members and employers.


Nature and scope of working relationships


The role reports into the Business Development Director and working relationships exist from the CEO of the organisation through all levels of staff to contract staff, students and delegates.  Accurate communication in this position, as is the case with all team members, is vital as information needs to be correct to enable a successful service.


It is also necessary to build and maintain internal relationships throughout the business.


Key internal stakeholders for this role include:

  • Business development director
  • Marketing team
  • Design and creative team
  • Membership team
  • Sales department
  • Senior management team
  • Other managers within the business
  • Board directors
  • Suppliers and contractors
  • Internal staff


The post also requires the ability to build and maintain external relationships with suppliers, customer organisations and trainers through written/verbal communication and to receive and provide a good level of product/service.


The post holder is required to assist in all areas of the total business as required to cover busy periods, sickness and authorised and unauthorised leave.


Particular challenge


The main challenge will be to achieve ambitious growth targets in a turbulent political landscape.


Skills, knowledge and attributes


The post holder will need to be IT literate to a high standard, which should include working knowledge of all Microsoft Office packages, marketing automation software and all relevant social media platforms.


The post holder will need to have sound communication and organisational skills and an ability to manage complete organisational projects. They must remain calm, proactive, professional, tolerant, flexible and be able to work to deadlines. The post holder must also be confident, have good attention to detail and a friendly telephone manner, in addition to:


  • A desire to take the business forward
  • Professional marketing qualification, preferably with the CIM
  • An understanding of key marketing principles and processes
  • Excellent written and verbal communication skills
  • User familiarity with membership based CRM systems (preferable but not essential) and marketing automation systems
  • The ability to work on own initiative and to prioritise own workload, as well as the workloads of others within the team
  • The ability to develop an enthusiastic and talented team
  • Attention to detail and accuracy
  • Ability to work to tight deadlines
  • Willing to learn and apply new skills


Terms and Conditions:


Salary: TBC (depending on experience)

Working week: 37 hour working week (full-time)

Annual leave: 25 days annual leave per annum (plus bank holidays)

Pension: Group Personal Pension Scheme available

Healthcare: Healthcare and cash plan schemes available

Location: Office-based, in Solihull.


Recruitment Process:

Those who wish to be considered should submit a CV, along with a covering letter explaining why they are interested in the post and what they will bring to it and email to by no later than 31 January 2020.



The CIPP is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.