Job Title: Policy and research officer (PRO)
Reports To: Policy Lead (PL)
Date: May 2021

The Role
A thoroughly rewarding role working for the industry’s leading representative body supporting the professional development of CIPP members, students and tutors.

The policy team are at the heart of the CIPP. We are a team of experienced, passionate, and enthusiastic payroll professionals who work closely with CIPP members, government bodies, external bodies and payroll teams across the UK. Our aim is to support the payroll profession through research, education and representation. We deliver this using a practical approach, ensuring the impact of change on the payroll industry is interpreted and explained in our operational updates.

The successful candidate will work with the payroll community through a multitude of platforms, including social media, government forums, working groups, publications, think tanks, and roundtable events. They will regularly lead or co-deliver presentations that cover topical content to a variety of audiences, both online and face to face.

The successful candidate will be a capable writer, and able to undertake research actively and independently. This should be relayed to members through News OnLine, the CIPP website, social media, published articles, factsheets, and webcasts. It is vital that these updates are also shared internally, and open communication channels are maintained.

 

Specific responsibilities

• Undertake research on current operational issues within the payroll and pensions
  profession using survey and face to face research techniques.
• Establish strong working relationships with key government officials, payroll
  professionals and other subject matter experts.
• Represent the CIPP and its members in number of forums and working groups
• Prepare and present policy & research legislative updates at National Forums, the
  annual payroll conference, user group conferences and other events.
• Being responsible together with other policy and research team members for the
  production and/or the proofing, for accuracy, of the following communications:

– Published Articles
– Legislative update presentations and webinars
– Payroll: need to know
– Factsheets
– Creation of surveys and quick polls
– Reports, whitepapers and consultation responses
– News OnLine Articles
– Webcasts
– Social media communications
– Interviews

Knowledge, skills and experience

• We are looking for someone with a passion for payroll, with energy, enthusiasm and a desire to support, influence and shape the industry for the future.
• Significant operational payroll experience is essential; pensions experience desirable.
• CIPP qualified to Foundation Degree (level five) – or a willingness to work towards.
• Strong oral and written communication skills.
• Confident and capable of building and maintaining a broad network across the payroll industry.
• The ability to prioritise and work to deadlines, whilst remaining agile and flexible to respond change.

Terms and Conditions
Salary: TBC (depending on experience)
Working week: 37 hour working week (full-time)
Annual leave: 25 days annual leave per annum (plus bank holidays)
Pension: Group Personal Pension Scheme available
Healthcare: Private medical insurance and cash plan schemes available
Location: Remote worker

Recruitment Process
Those who wish to be considered should submit a CV, along with a covering letter explaining why they are interested in the post and what they will bring to it, and email to [email protected] by no later than 11 June 2021.

The CIPP is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.

 

APPENDIX 1 – areas of technical knowledge covered by the policy department
includes but is not limited to:

• Income tax – PAYE, which includes:
– Off-Payroll working reforms
-Construction industry Scheme

• National insurance Contributions
– Taxation of Benefits-in-Kind
– P11D reporting
– Class 1a/1b NICs
– PSAs & Dispensations
– Payrolling
– Optional remuneration arrangements

 

• Business Travel
– Company/own/pool cars
– Company Vans
– Fuel scale charge
– AMAPs

• Attachments/Deduction from Earnings Orders
– Council Tax
– CSA DEOs
– County Court judgements
– ISDNs
– Debt Arrangement Scheme (DAS)
– Direct Earnings Attachments (DEAs)

• Student Loan Deductions
• Statutory Payments
• Expats/Inpats
• National Minimum Wage/National Living Wage

• Pensions
– Local Government
– Occupational (DB and DC)
– Pensions Act
– Automatic enrolment

• Payroll/HR computer systems & services
– System types (integrated, stand-alone)
– Main functionality
– Bureau
– Fully managed
– System evaluation and implementation
– Developments in technology

• Payroll processes
– Procedures
– Benchmarking

• Employment Law
– Holiday entitlement and pay
– Redundancy
– Payslips
– Termination payments
– Overpayment recovery
– Age Discrimination

• Miscellaneous
– Money Laundering Regulations
– GDPR
– Apprenticeship levy
– Gender pay gap reporting

A leading software consultancy is seeking to hire an experienced Payroll/HR Project Manager to join its expanding team.

This role requires someone with previous experience in project managing payroll, T&A or HR-related software implementations.

Experience working with project management methodologies (Prince 2, MS Project, Agile, Waterfall etc) would be beneficial as would experience with HR and/or payroll life-cycle processes.

Main responsibilities will include:

• Managing project lifecycles from roadmaps and scoping to delivery for multiple clients
• Managing timelines, project plans and budgets to ensure implementations are delivered on schedule.
• Working with clients to help them to improve the HR or Payroll processes with improved technological solutions.
• Demonstrable experience in leading and managing the roll-out of payroll, T&A or HR systems
• Developing reports and management information.
• Working knowledge of MS Office & MS Project and project management delivery methodologies.
• Managing Payroll/HR software implementation consultants to ensure best-in-class software delivery processes are followed and managed.

This is an excellent opportunity to accelerate your project management career with a forward-thinking and rapidly growing software consultancy!

Excellent benefits including bonus are also on offer.

Apply today by sending us your CV ASAP to be considered.

JGA Recruitment Group Ltd (“We”) are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Marketing recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

We are looking for a payroll/finance administrator who is keen to continue their career, and build their knowledge in the specialist areas of customer finance and payroll.

 

About Koru Kids

At Koru Kids we have a triple mission: to support working parents during the hardest years of their life, to give children the best possible childhood to allow them to flourish as adults, and to create really great jobs for childcarers. The challenge is massive, but our team is crazy good.

In August 2019 we closed a £10m Series A funding round led by Atomico, one of the world’s best Venture Capital investors in technology start-ups. We’re growing fast and we need more people to join our outstanding Customer Operations team.

 

About the team

We have an informal, hard-working and kind team culture. We’re all determined to create a truly fantastic childcare service to help working parents. Our culture is friendly and fast paced – we are constantly challenging, testing and adapting the way we do things. We’re also really committed to working with integrity, doing the right thing and building a company we are truly proud of. We’re growing super fast but we also want to make sure that we are building a company on really solid foundations.

 

About the role

Customer Operations is at the heart of everything we do at Koru Kids. Finding the perfect nanny, or searching for the right family to work with, can be an emotional process and so our Customer Operations team is a vital part of what Koru Kids offers. The team expects to be managing invoicing, payroll and pensions for thousands of family and nanny relationships by the end of 2021.

The role will involve ownership of front line customer contacts (mostly email), answering basic queries and escalating others within the team, related to invoicing and payroll administration for families and pay/tax for nannies. You will also be responsible for regular tasks related to HMRC and pension administration, reporting and compliance.

To give you a bit more of an idea, some of the things you’ll be doing are:

A high volume of front line customer interaction, resolving queries mostly via email or phone
A considerable volume of data entry and analysis, including spreadsheet work
Setting up pensions with employees and pension providers
Advising our families/nannies on PAYE and NIC matters, resolving PAYE queries with HMRC and actioning HMRC coding notices, generating P45s and pay statements etc.
Working with the team on our regular invoicing, payroll and credit control cycles
General record keeping and administration relating to payroll and finance
Working hours will be from 9am to 6pm, Monday to Friday, and the role is fully remote (although you must be based in the UK). You’ll receive the training and support you need. You’ll be a crucial part of the team, and have our trust that you can do a great job!

 

Essential skills and behaviours we are looking for

You’ll have some payroll knowledge and experience
You are a team player with excellent communication skills
You’ll have sound knowledge of excel/google sheets.
You’ll be a strong prioritiser, responding to pressure calmly and in an organised manner.
You can balance working quickly with being meticulous and detail-orientated.
You’ll be able to adapt and succeed in an environment that is prone to change.
You love speaking to new people. You’re warm, friendly and personable.
You’re able to write clearly and accurately, with perfect spelling and grammar.
You’re able to communicate in a way that’s in line with our brand and tone
You’re emotionally intelligent. Although you’ll like to talk, the most important thing you’ll do is listen.
You work well under pressure and show good judgement. You can handle challenging situations.
You’re a problem solver. You’re able to gather and interpret information to solve customer queries.
You’re detail-oriented. You’re able to input and update data accurately.
You roll with it. You understand that startups are unpredictable environments. You are comfortable with a degree of chaos.
You’re nice. You get that no player is bigger than the team. You fit right into our culture of supporting and helping each other, whilst improving childcare in London
Salary

The starting salary for this role will be £22-23k dependent on experience, with room for progression.

 

A note on process: Koru Kids recruitment processes can be a little different from the norm. We like to work very efficiently, and we expect you do too, so we use technology and scalable processes in our recruiting wherever we can to save everyone time.

It’s also really important to us to find the very best people we possibly can for our team, regardless of their background, and to be transparent. These are important values to us, and that’s why we have designed the process the way we have.

We do not review for CVs or cover letters upfront. Instead, we ask some simple screening questions which are separated from your name and double-marked blind, in order to reduce potential unconscious bias. Look out for the questions as the first step of the application. Of course, later on in the process we’ll be delighted to get to know you and your life story — just not usually upfront. (For more context on this, and why we do things this way, check out this Twitter thread.)