This is an exciting opportunity to join our established vibrant and hard-working payroll team, working in our modern head office based in Stockport town centre, just five minutes’ walk from the train station and local bus station.

The Customer Care team Leader role is focused on supporting, directing and leading the customer care administrators to ensure that all enquiries are received, recorded and followed up in a timely manner. You must be a strong team player, friendly and passionate about customer care. Must be reliable and resilient with a “can do” approach to work.

This is a great opportunity for someone who enjoys using their own initiative, is able to work quickly and methodically to resolve queries and has a keen eye for detail. This is an interesting and varied role for which we are looking for an individual who has Customer care and payroll experience with a degree level qualification or equivalent. You must be numerate with excellent verbal and written communication skills.  You will have a good working knowledge of Microsoft Office including Word, Excel. You will also be a highly organised individual who is able to work to deadlines and provide excellent customer service. Prior experience of iTrent is also desirable.

Our range of employee benefits includes:

  • A bright, modern open plan office environment
  • Free life assurance
  • Pension with company contribution
  • A range of employee discounts
  • 33 days annual leave and company sick pay scheme
  • Employee Assistance Programme

Creative Support is a national not-for-profit care provider supporting individuals with a range of needs, as Payroll Customer Care Team Leader you will play an important role in supporting our ability to maintain the high standards of care provision we strive to deliver.

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are committed to providing responsive, person-centred care which promotes the independence, wellbeing and social inclusion of the people we support.

Due to continued growth, we are now recruiting an experienced Payroll Officer to join our fast-paced Payroll team based in our friendly, busy office in the town center of Stockport, a 5-minute walk from the train station. This would be a great opportunity for someone who has a passion or interest in working in Payroll for a not-for-profit organisation and is looking for a long-term role where they can be part of a team.

Your main responsibilities will include:

  • Processing paperwork for starters, leavers and changes.
  • Processing payroll each week/month to tight deadlines
  • Receiving and verifying timesheets, inputting and calculating gross pay
  • Processing of all statutory payments, alongside company payments where applicable
  • Inputting all third party and additional payments and deductions
  • Recording holidays in line with terms and conditions
  • Processing all other pay related data
  • Dealing with staff queries
  • Keeping up-to-date with relevant changes in payroll legislation
  • Updating pension information where required
  • Preparing and checking reports
  • Filing and administration of all payroll documentation
  • Liaising with HMRC on payroll matters

The ideal candidate will have a strong background working as a Payroll Officer.  Experience working with timesheets would be desirable. You must be comfortable with confidential information and data protection as applicable to payroll, be familiar with HMRC and Auto-Enrolment legislation, and be able to process the payroll in accordance with this. You must have excellent IT skills, especially within MS Word, MS Excel, MS Office, and Payroll and Pension modules. You must be dedicated, hardworking and comfortable working to tight timescales. Please note: A Payroll Test will be part of the shortlisting process for this role.

Up to £22,427 per annum based on experience and qualifications :

Due to continued growth, we are now recruiting an experienced Payroll Officer to join our fast-paced Payroll team.
Stockport, Greater Manchester

Job description

Job responsibilities

Job Description

Position: Payroll and HR administrator

Reports to: Anna Pratt/Hayley Kirkland

Job Summary

You will support the monthly payroll administration for 160+ staff, along with the monthly pensions administration and other administration that supports the smooth HR processes around wages, overtime, and deductions. You will also be the first point of contact for staff or managers with queries.

Job Responsibilities

The monthly administration and distribution of payroll, including processing any changes to wages or deductions, and inputting pay onto the bank.

Communicate with line managers or members of staff for missing information, overtime, or other information required for payroll.

Maintaining the payroll processing system by gathering, calculating and inputting data, and releasing monthly online payslips.

Carry out the administration around new starters and leavers to the company, including collecting necessary information from staff and updating pension records, payroll records and administrating P60s.

Process requests for expenses and reimbursements and input onto the bank once approved.

Handle changes in exemptions, job status, job titles, hours, pay, tax codes, etc.

Adhere to payroll policies and procedures and comply and keep up to date with relevant law, and complete statutory year end returns.

Adhere to the organisations tax obligations by calculating staff taxes and national insurance contributions and ensuring these are processed correctly.

Complete monthly payroll and pension reports for record keeping purposes and managerial review, such as budget reports, overtime reports, absence reports and Sage accounting inputs.

Answer staff and manager questions about wages, deductions, attendance and overtime.

Support the administration of annual pay reviews.

Identify, investigate and resolve discrepancies in payroll or pension records.

Honour confidentiality of employee pay records.

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties, which may be requested from time-to-time.

It is important that you are available to work on either the 28th of the month, or the closest working day to the 28th of the month if that date falls on a weekend. Your other working hours can be agreed with your manager.

Person Specification



  • none


  • Maths and English qualification GCSE or above (or equivalent).
  • Accounting or book keeping qualification such as AAT or Accounting A-Level.



  • Competent administrator within a finance or payroll department.
  • Computer literate with excellent skills in Excel, Outlook and internet-based programmes.
  • Excellent maths skills.


  • Experience of processing payroll and pension contributions, particularly NHS Pensions.



  • Working with a payroll system.
  • Statutory responsibilities of employers with regards to pay and deductions.


  • Working knowledge of Sage Payroll.
  • Working knowledge of NHS Pensions and the POL system.

Personal qualities


  • Able to work independently.
  • Accurate and brilliant attention to detail.
  • Good interpersonal skills with excellent communication.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Title: Business Development Manager (Payroll)
Location: Manchester
Salary: £50,000 (OTE £80,000)

An award-winning payroll services organisation based in Manchester has a requirement for a Business Development Manager to identify and drive new business.

This Business Development Manager position is a new role within the organisation and will require a self-starter who understand the market. You will be required to identify new sales opportunities, conduct sales meetings with prospects and lead the implementation projects of new clients. Other responsibilities include, identifying and improving current processes, develop the marketing literature, support pricing proposals and attend networking events.

To be considered for this Business Development Manager position applicants must have proven experience in a similar role selling payroll services, ideally have knowledge of the full payroll process and must have excellent communication skills.

JGA Recruitment Group Ltd. (“We”) are committed to protecting and respecting your privacy. We are a specialist payroll, HR & Marketing recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). This statement together with our privacy notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.